The enormous amount of highly rated reviews of this hotel show how much it is appreciated and liked by its guests, however, I have found it quite difficult to rate after our recent stay here. I also stayed here many years' ago, not much has changed except for the addition of the Spa. It's certainly very interesting - originally a main house and outbuildings built in the 1930's in the style of a medieval village... It's very pretty from the outside, with warm, Cotswold-coloured walls covered in rambling roses and general foliage! The grounds/gardens are beautifully tended, the grass and paths immaculately cut and trimmed.
Inside, the little rooms all leading off one another give a 15th century look - but deep down, not entirely authentic - it doesn't help that my husband was born and brought up in an actual 15th century house, so to him, it seemed almost Disneyesque, or like one of the amazing reproductions seen in Las Vegas (but not authentic at all).
The service throughout was very attentive, however Reception was clearly under pressure; normally only one member of staff to see to guest check-in, which led to some waiting about for check in and check out. The Reception area is so small, it seems difficult for the staff to manage (if it were my hotel, I'd move the Lobby to the area which is currently the bar).
The rooms are interesting; very much leaning towards the "country house hotel look" decorated with older style furniture, little knick knacks, china plates and so on. It's very much a matter of taste, though, and would definitely appeal to guests looking for an olde worlde English house experience. However, cleaning and general maintenance of the room could be improved; we saw thick dust around the edge of the room for instance. Given that this hotel is mid-priced to expensive, that's not really acceptable. (We also had a large pet woodlouse resident in our bathroom, ha! ha!) Also, because it's not really a medieval building, the walls and ceilings are thin, so can be noisy.
The Spa is nice, efficient rather than "pampering" style. Treatments get booked up fast - probably best to book up beforehand. Small gym which seemed not to be very busy at all, despite local people on gym memberships using all facilities. It is all housed in a modern, attractive barn and it has lovely outlook which is very restful to look out on when relaxing in the swimming pool and jacuzzi.
The restaurant was very elegant, and the staff (mainly French) were absolutely lovely, taking time to talk to guests individually and giving an overall great service. The food was superb; the chef is clearly very talented. Well stocked wine cellar.
The hotel was pretty busy.... this hotel knows pretty much what the majority of its guests want (we noticed many genteel, well-heeled retired couples; and they all seemed very happy). It's in a good location, accessed through a pretty village and then off a little lane further towards the sea. The ancient and very pretty towns of Arundel and Chichester are nearby.
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- Also Known As:
- Bailiffscourt Hotel Climping, West Sussex, UK