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“First & Last Visit To Bognor Regis”

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The Royal Norfolk Hotel
Ranked #7 of 9 Hotels in Bognor Regis
Reviewed September 15, 2013

Stayed overnight at The Royal Norfolk Hotel to see what the Bognor was like, that's a different story however!!

The hotel was generally okay and the staff were very polite and efficient, no issues there.
Our room was a sea view room which naturally had a supplement and due to this additional charge made it poor value for money. The room contained very old fashioned furniture including a four poster bed which was far too big for the room and was also very uncomfortable due to a poor quality mattress. There was also a ridiculously tiny wall mounted LCD TV that you couldn't see properly whilst lying on the bed due to being obscured by one of the posts of the bed!!

The bathroom was okay but suffered with some minor maintenance issues, such as a bath plug not attached to the bath, an unsightly and amateurish repair to the bath where the coating had been damaged and no lock on the bathroom door!! There was also a rather poorly performing bath/shower mixer tap which made a shower an interesting experience as it switched from hot to cold!!!!

We didn't take dinner but breakfast was adequate, only, we felt.

To sum up our stay wasn't spoilt but we felt that this hotel was expensive for what it was.

  • Stayed: August 2013, traveled as a couple
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3  Thank Geoff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 - 234 of 342 reviews

Reviewed September 14, 2013

Like many others, I stay at The Royal Norfolk whilst on Alfa Coach Trips. The rooms are pleasant (I've been more than once) but a little old fashioned - come on, who still uses sheets and blankets? The beds are very comfortable, though. Like other reviewers, I agree that the TV is too small but at least it worked. Not enough hangers in the wardrobe so I always take my own. Plenty of sockets to plug your phone charger etc. No air-con but I doubt it could be fitted as the building's probably listed, although it was a little hot in the dining room. The food isn't special, but it's well cooked and the portions are by no means small. I hardly thought about food at lunchtime as the breakfast was enough to keep me going. The staff are friendly and accommodating, so much so that the ironing board and iron I asked for on arrival remained in my room for the entire stay, which was useful. However, the board was obviously related to the Leaning Tower of Pisa and the iron dripped water everywhere. These things can be bought very cheaply these days, so I'd like to suggest that they invest in some new equipment!
On a more serious note, I would like to question Leisureplex/Alfa's right to charge a single occupancy supplement for a room that cannot accommodate more than one person - in other words a room containing a single bed, with a bathroom that could not be used if the door did not open out into the bedroom (although modern, clean and fit for purpose). I worked in the leisure industry for many years and was under the impression that a single supplement could only be charged if a room occupied by one person was a double or twin, and therefore denying the accommodation provider of the opportunity to let the room at a higher rate.
The sea view is always worth paying for though - recommended to all, if it's available as the hotel is in such a fantastic position.
The "entertainment" is, to put it bluntly, diabolical, or excellent if you are a fan of the Hammond Organ and a man operating it who obviously does the same thing night in, night out and has lost the will to live. If you've got half a brain you go into town for a drink - there are still quite a few decent pubs left in Bognor.
So, overall, it's a good 2 star hotel which just needs a gentle push into the 21st century - and maybe another star.

Room Tip: If you book a sea view room and the weather's very hot, ask the hotel to close the curtains in y...
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  • Stayed: September 2013, traveled solo
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3  Thank G M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2013

Apart from the rooms, the service is rushed, only one hour for dinner and the restaurant was understaffed. Whilst I stayed there, I was informed that the hotel does not offer lunch. This is appalling. What hotel doesn't offer lunch? The bar is closed during the day and the only drink you get is a cup of tea or coffee during the day. I came to Bognor Regis for an experience. The only experience i got was outside the hotel. This used to be a good hotel however, I am disappointed in having only 1 hour for dinner and breakfast apart from Sunday, the day I left! In future I will go elsewhere, i hear that that The Russell Hotel and The Beachcroft are highly regarded as good hotels. They even offer the option of lunch....

Room Tip: A good Sea View.
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  • Stayed: August 2013, traveled solo
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4  Thank ST20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013 via mobile

Great value for money, the room we had was the royal suite it was very clean, looks like the room had just been refurbished.. Breakfast was ok, staff were very efficient, a grand hotel; with excellent views ..

  • Stayed: September 2013
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1  Thank malcolm F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

Visiting family this was the nearest hotel we could find. Pleasantly surprised. Room was a good size and very clean. Breakfast was very good didn't try dinner. Floorboards did creak, but you should expect this in a hotel over 100 years old. Well situated for the seafront and town with free parking on site. Seems popular with coach trips. All in all a very pleasant overnight stay. Please ignore marks for swimming pool or fitness centre, there aren't any.

  • Stayed: August 2013, traveled on business
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Thank PipeyMorden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

A big grand hotel of the old school royal visit from times past style. Right on the promenade.

The room was relatively small although it did have a very imposing 4 poster bed. Other than the bed the room was basic. TV was tiny and would have benefitted binoculars to see it from the bed. Basic decor and not even any pictures on the walls. Wall lights looked old fashioned but think they are catering for an older client base, judging by the general decor and the coaches parked outside!

Due to the built in wardrobe there was only a bedside table on one side of he bed.

The bathroom was a little dated, the shower was run straight from the taps, not very powerful and difficult to get a consistent temperature.

Service however was fast an friendly - breakfast was served almost as soon as I ordered it. However the maid did try and come in to clean the room before 9am even though we were checking out at 11. Thankfully she left to come back later. The previous evening there was a 45 minute spell here one bar closed but he other hadn't opened. Typically that was he time we wanted a drink and a little surprising that you can't get a drink in a hotel at 7pm on a Saturday!!

The fire alarm went off disturbingly early on the Sunday morning, 6:24am to be precise and no explanation or apology was forthcoming. I think it would have been nice to have at least have it recognised.

Overall it was clean and adequate, but could have been so much more, if only the bedroom matched the grandeur of the external look.

Stayed: August 2013, traveled as a couple
1  Thank NeillyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

Stayed for 2 nights during Glorious Goodwood week.

Whilst booking in, the party in front of us were also horse racing fans. We all asked for a Racing Post to be delivered. Receptionist advised us that we "don't do Racing Posts". Why, considering a large percentage of the guests we met were racing buffs. Poor management. Surely they must realise that glorious Goodwood week means horse racing clientele.

This is a clean, outdated hotel which caters for older people on short coach outings.

Presume the management have made the decision not to update it as I would imagine the majority of it's target market would be happy with it in it's current condition

The evening entertainment was an embarrassment. Stayed for all of 10 seconds!

Not all bad though if you understand the type of outdated hotel you are booking in to.

Good parking, excellent sea front location,fried breakfast ok, waitress charming. Rooms large but old fashioned.

Would I return?

Yes if I wanted a reasonably priced, clean hotel but would not recommend without giving the caveats outlined above.

  • Stayed: August 2013, traveled with friends
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2  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Norfolk Hotel

Address: The Esplanade, Bognor Regis PO21 2LH, England
Location: United Kingdom > England > West Sussex > Arun District > Bognor Regis
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Bognor Regis
Price Range: $31 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Royal Norfolk Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Royal Norfolk - Bognor Regis (3 Alpha & AA 3 Star). Situated in a delightfully sunny spot on the sea front with extensive lawns and superb Channel views, this exceptional Georgian building dates from the 1830s and has been visited by the Emperor Napoleon III of France and various descendants of Queen Victoria. It is a short walk from the pier and shops. All 60 bedrooms are centrally heated with private bath or shower and WC, internal telephone, TV, hair dryer and tea/coffee making facilities. There is an attractive cocktail bar, a split level restaurant, a relaxing quiet lounge looking out onto the garden and a ballroom with small dance floor. Lift serves most rooms (some rooms accessed via several stairs). Entertainment is provided most evenings. ... more   less 
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Also Known As:
Royal Norfolk Hotel
The Royal Norfolk Hotel Bognor Regis, West Sussex

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