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Brierley Hill
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Reviews (203)
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Traveler rating
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All reviews would stay again black country museum travel lodge perfect stay bed was comfortable within walking distance a great nights sleep great place to stay short stay stayed here for one night clean rooms lovely hotel merry aldi adham receptionist birmingham
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8 - 13 of 203 reviews
Reviewed January 21, 2020

Had a great stay and nothing was too much trouble saw manager on arrival adham I think his name was and he carried my bags as he saw I had my hands full. Nice place nice staff would recommend will go again

Date of stay: December 2019
Trip type: Traveled as a couple
Thank chriscC5523EB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2020

Carpets badly stained, no greeting and the vending machine was broken. Add to that rubbish left in the room and you have the makings of a disaster.

We knew when booking that building work was taking place nearby but did at least expect signs to the exit when leaving the car park.

This is not what we expect from Travelofge

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Derek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Zack from The Social Media Team at Travelodge Birmingham Dudley, responded to this reviewResponded 5 weeks ago

Thank you for submitting your review.

We are sorry to learn of your disappointment following your recent stay with us.

We hope to ensure all of our guests have a pleasant stay, and we are sorry that we did not achieve this on this occasion.

If you wish to contact us directly to leave more feedback please get in touch with our Customer Services team via our website.

Thank you again for your comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

I recently stopped at this travelodge for the first time, very clean, and all the staff are very polite and well presented. 100% would stay here again. Was abit of a confusion on the booking from my end, but the manager went out of his way to solve this for me. Highly recommended

Date of stay: January 2020
Trip type: Traveled on business
Thank 750eddief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2020 via mobile

Not to recommend this hotel. Room looks clean and tidy but unpleasant smell. Something like musty. Very uncomfortable to sleep you can't breath and makes you headache. We stayed only for 10 minutes and checked out straight away. We informed the staff about the situation but no alternative room to stay. Its a money wasted. Never never to go back this hotel its a bad experience. Not good recommendation to our friends.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank elenacinco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Zack from The Social Media Team at Travelodge Birmingham Dudley, responded to this reviewResponded January 17, 2020

Thank you for taking the time to provide your feedback following your recent stay with us.

We are sorry to learn of your experience and would like to look into this further for you.

Therefore, may we kindly request that you contact our Customer Services Team through the help section on our website so that we can investigate this more thoroughly with the Hotel.

Thank you again for your comments, and we hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2020

Stayed here recently for a friends wedding, one of the better travelodges I have stayed in. Rooms were nice and comfortable, staff pleasant and was a good price especially for festive period. Overall would recommend and wouldn’t hesitate to stay again when next in area

Date of stay: December 2019
Trip type: Traveled as a couple
Thank GlobeTrotting88264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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