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“April H. visiting friends”
Review of The Carlton Hotel

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The Carlton Hotel
Ranked #8 of 13 Hotels in Rugby
Reviewed December 18, 2012

We stayed at the hotel last week ,the room was warm,large and very clean. The owners Jaspal and Suki were very welcoming.the food in the restaurant was very,very good and was silver served by very smart and friendly waitresses. They also had several christmas party folk in for dinner and everything flowed very smoothly..It is one of the most warm and friendly value for money with old fashioned good service,good food and good rooms that I have stayed in for a long time.

  • Stayed: December 2012, traveled with friends
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Thank PrilaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasRugby, Owner at The Carlton Hotel, responded to this reviewResponded January 3, 2013

Hi April,
Thank you very much of your complimentary review of The Carlton, we are pleased that you enjoyed your stay here and also your experience in our restaurant. We shall look forward to welcoming you back again soon.

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158 - 164 of 228 reviews

Reviewed December 3, 2012

We pre-booked for a party of 25 people for the Christmas menu. The food was excellent although the four cheese & wild mushroom farfalle was a little disappointing. It was silver service although we would have been just as happy to have to food already plated. The menu had plenty of choice and portions were generous and the crackers and party blowers were a nice extra. The value for money was unbeatable with 3 courses and coffee and mince pies coming in at under £20 per head. I would however say that the drinks were a bit pricey. Overall highly recommended especially being so close to the town centre so those who wish to can continue their evening.

  • Stayed: December 2012, traveled with friends
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Thank Naomi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasRugby, Owner at The Carlton Hotel, responded to this reviewResponded December 7, 2012

Thank you for your kind words and thank you for choosing to host your Christmas party with us here at The Carlton, we are pleased that your guests enjoyed their evening. After speaking with you regarding disappointment with the Farfalle dish, we have made significant alterations to improve the dish, so as not to disappoint future guests. We look forward to seeing you again in the new year!

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Reviewed November 26, 2012

I have been to the Restaurant twice in the last twelve months for special occasions, the food, service and atmosphere have been excellent, and on the last occasion was made to feel very special because it was my birthday. It is very good value for money and the staff are so attentive.

  • Stayed: November 2012, traveled as a couple
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Thank sheila m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasRugby, Owner at The Carlton Hotel, responded to this reviewResponded December 7, 2012

Thank you ever so much for your lovely review, we are pleased that you chose to spend your birthday dining in our restaurant and look forward to seeing you again for future occasions!

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Reviewed November 25, 2012

The food was hot & we all served by polite staff & not kept waiting. I was there on
Saturday
24/11/12 for a
60th Birthday & I
wouldn't hesitate
in recommending
this place to
anyone. The Carlton even wrote a Birthday Card to the person whose birthday it was, & it's these personal touches that make all the difference. The Staff were smartly dressed & nothing seemed too much trouble for them.

  • Stayed: November 2012
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Thank sparkysean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasRugby, Owner at The Carlton Hotel, responded to this reviewResponded December 7, 2012

Many thanks for your positive feedback on our restaurant, we are pleased that your guests all enjoyed their evening with us here at The Carlton, and look forward to welcoming you back again soon.

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Reviewed November 20, 2012

I work in Rugby and over the last few years I've used this hotels restaurant on many occasions. The food is excellent both in terms of quality and value for money. It is always served with a smile in modern and comfortable surroundings. I can highly recommend it.

  • Stayed: October 2012, traveled on business
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Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasRugby, Owner at The Carlton Hotel, responded to this reviewResponded November 22, 2012

Thank you for your kind words regarding The Carlton's restaurant. We look forward to seeing you again soon!

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Reviewed November 18, 2012

Booking online can be a risky business. However, everything about this hotel was first-class. Upon arrival, we were made most welcome and found our room to be well furnished with excellent facilities.Everything that we would need! Crisp linen table napkins/table cloth and shiny cutlery prefaced both our evening meal and full English breakfast. The meals were excellent with helpful and friendly service. The room was warm and the heating control worked extremely well. We would recommend this hotel without hesitation.

  • Stayed: November 2012, traveled with family
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Thank Isabell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasRugby, Owner at The Carlton Hotel, responded to this reviewResponded November 19, 2012

Thank you so much for your complimentary review- you sum up The Carlton very well.
It was a pleasure to look after you both and we hope to see you when you are next in the area.

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Reviewed November 13, 2012 via mobile

The room was freezing all night, parking was very difficult, even for a small car and the room was tiny for two people. It was noisy-we could hear the traffic and people talking at normal volume outside. The staff were helpful at checkin but after that they could not be located to inform about any of these issues. We finally have up and just dealt with it for the night. We would not recommend this place.

  • Stayed: November 2012
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1  Thank MarkBrownsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasRugby, Owner at The Carlton Hotel, responded to this reviewResponded November 18, 2012

Thank you for your feedback. You checked in at The Carlton at around 6.00pm- so had all evening to bring the heating issue to the attention of a staff member and it could have been easily resolved.
I offered you a room on the first floor as you had big heavy suitcases, but you declined this offer. Your room was on the second floor and is double glazed so we are mystified as to how you could hear normal conversations at street level. Our website clearly states that we have a small car park with additional spaces being provided nearby (I can get my XJ into the carpark with no problems), and Sophie took her car out of our car park to allow you easier car parking. We are of the firm opinion that the comments that you have made have been exaggerated.

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Additional Information about The Carlton Hotel

Address: 130 Railway Terrace, Rugby CV21 3HE, England
Location: United Kingdom > England > Warwickshire > Rugby
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Rugby
#6 Romantic Hotel in Rugby
Price Range: $69 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carlton Hotel 4*
Number of rooms: 19
Official Description (provided by the hotel):
Our central Rugby location makes us an ideal choice for your stay. We’re right on the edge of Rugby’s Town Centre and less than 3 miles from the M1, M6 and A45. Whether you’re in Rugby on business or looking for a base from which to explore all that Warwickshire has to offer, come and stay at The Carlton. As an extra incentive, our restaurant is known as one of the best in the area. ... more   less 
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Also Known As:
Carlton Hotel Rugby

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