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“Cold food, miserable staff, no atmosphere”

Frankie & Benny's New York Italian Restaurant & Bar - Nuneaton
Ranked #111 of 153 Restaurants in Nuneaton
Price range: $37 - $37
Cuisines: Italian, American, Diner, Pizza
More restaurant details
Restaurant details
Good for: Special occasions, Kids, Families with children, Large groups
Dining options: Brunch, Breakfast, Dinner, Lunch, Late Night, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Osbaston, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Cold food, miserable staff, no atmosphere”
1 of 5 bubbles Reviewed July 8, 2014

When we visited we saw food left sitting for 10 minutes before being taken to tables whilst servers chatted to each other. When our food was brought over, it was also cold. It was sent back and brought back out, the chips were still cold so it had to be brought out again.

The portion sizes have been made a lot smaller however the price is still the same.

It is such a shame how this restaurant has turned out as it was out favorite place to eat. The short drive to the Tamworth branch is worth it

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Alys P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 reviews from our community

Visitor rating
    39
    54
    82
    47
    42
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Polish first
  • Any
English first
Level Contributor
49 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Disappointed”
2 of 5 bubbles Reviewed July 6, 2014 via mobile

We called in on 5/7/14 after a going to the cinema around 9pm the place was packed we where given a buzzer and told to expect 1/2 wait, that's fine let's get a drink ,this took 15minutes, as only one person behind the bar ( who worked her socks off) serving cocktails , the starters arrived and where excellent , shame the same cannot be send for the main course I ordered roast chicken and chips and it cold my husband order the meatballs and there where fine, we did complain and the meal was taken of the bill ,the explanation was the food gets worse the later it gets !!! Will not be returning

Visited July 2014
Helpful?
1 Thank Clarissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
45 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Generous ”
3 of 5 bubbles Reviewed July 1, 2014 via mobile

I went and thought looks nice so we carried on the same music was played over and over again but great customer service quite expensive they ran out of gravy so I asked if I could cross the road to KFC and get some gravy they said yes I love frankie & bennies

Helpful?
Thank Ebe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
142 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
“Improved menu but smaller portions”
3 of 5 bubbles Reviewed June 28, 2014

Overall a good choice. It never has been the cheapest place but the constant "Happy Birthday" singing makes it a noisy place. Also with the new menu they reduced the portion size....not the price.

Visited June 2014
Helpful?
1 Thank Ulrike_Christian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thiruvananthapuram (Trivandrum), India
Level Contributor
41 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Okay but not that as good as before.”
2 of 5 bubbles Reviewed June 19, 2014

We ordered a new York crunch salad and chicken strips. Both were okay and not at all crunchy.this is like any other restaurent nothing special. The decor was old and shows ageing. The service was impeccable but the food didn't match at all.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Jyothish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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