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“Poor food, snail service, fast prices.”

Frankie & Benny's New York Italian Restaurant & Bar - Nuneaton
Ranked #114 of 156 Restaurants in Nuneaton
Price range: $37 - $37
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Nuneaton
Level 5 Contributor
50 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Poor food, snail service, fast prices.”
Reviewed August 17, 2013 via mobile

This was my birthday meal. I wish I had chosen another venue. Yes it was busy, but you need to up your standards at these times, not lower them!

Service was slow, 1 hour for a starter (garlic bread), not hot.

Mains were merely heated up, not prepared. Presentation of food was merely disastrous, thrown on the plate.

Drinks. 2 wines, 2 pints, a coke & a bottle of Peroni, £26!!! £2.55 for a coke, soda water & syrup, this is extortion with a licence.

I used to come here a few times every year, never again.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank VoiceOnRadio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Polish first
  • Any
English first
Hinckley, United Kingdom
Level 5 Contributor
65 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Dinner date with my wife, then cinema”
Reviewed August 2, 2013

Hi

We are semi-regular users of this restuarant, but have neve gotten around to writing a review, so... Music is always great!!!! Nothing wrong with the place, a great chain restuarant situated next to the cinema and other entertainment amenities. We enjoy a visit, the staff are friendly and efficient, food is good, yep it can get noisy at peak times and the staff are rushed then, but we went on a quite Tuesday at 5pm and it was just great for us and worked out well to move onto the film we wanted to see.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Souties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinckley, United Kingdom
Level 3 Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Very slow service”
Reviewed August 2, 2013

Visited at lunchtime, the service was so slow , there were only a handful of people dining and still took ages to take our order.....serve the starters.....take away plates....serve main meal,wraps were burnt on the top,pasta was dry with no sauce asked for mayonnaise and had to remind waitress 5 minutes later.........waited for ever for deserts, nearly decided to leave the desert and just get the bill just as deserts arrived, then to top it all paid by card and someone miss hit a button and paid £400 more than bill, luckily I picked it up but it was after and had to wait again whilst they refunded the difference back to my card, whilst I was told it was probably my fault for the error!!!!! How rude. Under staffed! Sack the chef! Never again.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank YUCK42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atherstone, United Kingdom
Level 5 Contributor
79 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Average”
Reviewed August 1, 2013

the lunch menu is not bad value £5.95 for one course £895 for 2 and £9.95 for 3 courses with plenty to choose from. Kids menu is good value at £3.99 for little ones £7.99 for bigger kids and both get dinner pud and unlimted soft drinks including kids cocktails.
The biggest downside is the service, it's awful. Very slow. We ate here on Monday lunch and with only 4 other small tables it took half an hour to serve pudding.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level 6 Contributor
209 reviews
157 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
“Very slow service!”
Reviewed July 30, 2013 via mobile

Visited for lunch. We were the only group there but still had to wait 15 mins until someone took our drink order. This was the theme of the lunch. An hour and 15 minutes later still waiting for dessert. Service was unfriendly bordering on rude. I can only assume they are massively understaffed. Themed on an American Diner they really need to revisit their service. Perhaps a trip to the US would help! First time I have not left a tip in a restaurant.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Holidaylover186403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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