I visited with my wife today 9/11/12 for a snack (Italian Chicken Baguette) when we arrived the young lady who took our order was very pleasent brought our tea and coffee reasonably quickly, It all went pear shaped after that we ended up waiting over 25 minutes and I had to ask when we were to be served we had finished our drinks long before our order appeared. The baugette itself was very stodgy and all in all was lacking in taste, No apology whatsoever for the delay no explanation so I won't be visiting again. I would have at least have had a free tea and coffee whilst waiting. The reason I think was far too much chatter from the more than adequate staff.
W e usually use the Community Cafe in Nuneaton which is very good and much better service and free second coffee fillup.