We dine out 4 - 6 times a month, and as a party of four we ate at the Howard Arms last week, our second visit in recent times and as before we were a little under-whelmed. With three non-meat eaters it would have been helpful to have the vegetarian options marked on the menu - none were and on inquiring we found that the french onion soup was made with meat stock.
As the sole carnivore I chose the soup which can only be described as poor, verging on insipid and it was returned uneaten. The cheese souffle starter was just two mouthfuls, a little bland and under-seasoned. Other parts of the meal were good, especially the deserts but unfortunately the duck breast that was ordered pink arrived over-cooked.
Service was slow, and a little haphazard in that not all the dishes arrived at the same time. The two young waitresses seemed over-stretched and lacking in leadership - no sign of senior management all evening. Although I complained about the soup, there was no response from the kitchen or senior front of house staff (if there were any) and no deduction was made to our bill.
Neither from front of house, or in the food we received from the kitchen did we feel that our custom was really valued, add in the hefty bill for what was essentially pub food and three stars is generous I think.
- Official Description (provided by the hotel):
- On the picturesque village green of Ilimington, set in the crook of the Cotswold Hills, lies The Howard Arms, a stunning, 400-year-old Cotswold stone inn.The stylish pub and dining room provide the ideal backdrop for an appealing mix of old furniture, broad polished flagstones and a log fire that burns for most of the year. Upstairs, three beautiful bedrooms have been joined by five newly-built sumptuous and spacious bedrooms which all boast separate power shower and bath, free internet access and iPod docks. Ultimate luxury and comfort are the focus of each bedroom which offer beautiful bigs beds with hand-stitched and sprung mattresses, modern fabrics and a clever mix of antique furnishings to ensure that each room offers its own personality. As the Howard Arms is sited away from main roads or street lights, a good night's sleep will leave you revitalized and refreshed, ready to enjoy our 'famous' three-course breakfast. ... more less
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- Also Known As:
- The Howard Arms Hotel Ilmington