After our horrendous experience with Norovirus at the Imperial Exmouth last year, my wife and I swore never to darken a Shearing doorstep again.
However, time is a healer and with some intrepidation I booked a Premier room for three nights to celebrate my wife's 80th birthday. First impression of room four was good; however, as with all the six Shearings hotels we have stayed at it is the niggling things and lack of detail that let them down.
Our Premier room had a four poster bed with side curtains. These curtains stopped any light from the bedside lamps reaching the occupants lying down making it impossible to read in bed. This must have been reported by previous guests as some enterprising person had crudely screwed two brass extending desk lights directly to the wall above the bed with steel woodscrews. Neither had a fitting or lamp on the end and the bare terminals were a potential death trap for an inquisitive child's fingers. The strip light above the tea making accoutrements situated in part of the wardrobe in the lobby - as far away from a tap as possible - was of very cheap quality with the press button on off switch difficult to locate in the dim light.
The very large window overlooking the road was directly in line with the four poster bed. Being much higher than normal beds we had a good view out of the window but unfortunately, with lights on in the room, so did people walking past and parking their cars to visit the church opposite. We could well imagine what it must be like for royalty having to acknowledge and return peoples waves.
The impressive French windows at the side of the room gave a good view of the lawns and pathways, but again gave passers by a view of most of the room. Some curious visitors felt the need to press their faces against the window for a better view. I can only think the large glass doors let them to believe it allowed public access! All this was reasonably acceptable until one had just showered and was wearing a towel or underwear. Although I am not a fan of net curtains, I do think in this instance they should be fitted to give some degree of privacy - if only to the lower part of the windows.
A very impressive fireplace had its opening bricked up and painted black. A coal effect electric fire or vase of flowers would have done it justice. The art deco ceiling light did not complement the four poster bed.
I reported the two lighting complaints to the receptionist next morning - Saturday-, she said she would report them to the manager but as is our experience with Shearings, nothing had happened when we left on Monday.
Talking of managers, I note that following the numerous comments on Trip Adviser there is often a reply by the hotel manager. Has anyone ever seen or spoken to a Shearing hotel manager? I haven't. To me they are as scarce as a Labour voter at an Eastleigh bye election! Not once have I come across a manager asking guests if everything was to their liking and are they enjoying their stay. I think they must be so busy writing replies to Trip Adviser comments they have no time to converse with hotel guests. I filled in my comments card before leaving but as is my past experience no communication from the company has been received.
Shearings do generally offer good value for money but when you are paying extra for a Premier room you are entitled to just that.
Over the years I have witnessed a decline in the food provided to half board guests. `A la carte menus didn't appear in our early stays and the Table d'hote now on offer is of such poor quality you feel obliged to chose from the 'A la carte menu if you want a reasonable meal.
First night fish and chips. If any fish and chip shop served such disgusting thin dried fish they would be out of business in a day. Second night chicken breast which was so small it was a tragedy to take the poor bird away from its mother. Having paid in advance for our meals and refusing to be induced to spend more money we persevered hoping for an improvement. However, on the last night I went for the fish pie which turned out to be a blob of fish flavoured potato with salad leaves, no vegetables and the whole lot would have fitted on a coffee cup saucer. On all three evenings the chef's "dish of the day" was either a cheese or ham salad. Some dish, some chef!
All the dining room staff were the efficient and friendly staff one has come to expect with Shearings. Dan our waiter very kindly decorated our table for my wife's 80th birthday dinner and was very professional in his attention to guests. It is just a pity the management does not compliment the staff.
- Official Description (provided by the hotel):
- A beautiful country house hotel set in the delightful village of Charlecote, opposite the village church, historic Charlecote House and Deer Park. Those wishing to adventure a little further, The Charlecote Pheasant is just minutes from the historic towns of Stratford upon Avon, Warwick and Leamington Spa. The hotel offers charm and character combined with fantastic new facilities. The Charlecote Pheasant has 69 bedrooms with some beautifully appointed superior and premier rooms.The Charlecote Restaurant with its original solid beams and other features adds to the overall character to offer an informal dining experience. The hotel Bar and Lounge offers a relaxing retreat to read or enjoy an afternoon tea. The Hotel has 4 acres of landscaped grounds to provide a lovely rural feel, sit out in and enjoy a refreshing drink. For the more active there is a tennis court. ... more less
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- Also Known As:
- Hotel Charlecote Pheasant
- Charlecote Pheasant Hotel
- The Charlecote Pheasant Hotel Warwickshire