my partner planned a suprise trip here last week so he could propose to me. the grounds and building itself are absolutely stunning. staff were very friendly especially in the lobby bar, going out of their way to talk to you.
our room was upgraded for free because it was a special occasion. on entering the room there was a huge boquet of flowers and chocolates which was a nice touch.
The roman style swimming pool and jaquzzi was amazing. a decent size, i didnt want to get out!
we had a meal in the resturant which was lovley.started main and sweet wer each delicious and cooked to a very high standard. when my partner finally got the courage to propose, we were given a free bottle of champagne after our meal and any staff we spoke to congratulated us and seemed to take a general interest in us which was really nice.
the only bad points were that the shower was freezing cold and there was a loose light fixture in the ceiling righ abouve the shower. also at arounf 2am we had to move rooms to a different block because there was an overwhelming smell of rotten egg!
we reported it to the night porter and was moved to a different room immediatly and even given a free drink.
we requested an early morning wake up call but this wasnt done either.
i reported it to the resturant manager upon checkout the next day and was assured once hed spoken to the main hotel manager he would email us back with a responce. this still hasnt been done.
overall its a lovely place and the staff are fantastic. its just those few things that ruined it for us- especially having to move rooms. i would reccommend this place, i was considering having my wedding here but not so sure now.
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- Also Known As:
- Nailcote Hall Hotel