ARRIVED WITH THREE ADULTS AND 3 KIDS, wished I had asked to see the rooms before we checked in. Reception not very good . Rooms 1 double with z bed smelled of dog and ciggies! beds were clean but the carpet was old and stained décor low grade motel style, cobwebs , lace curtains that had been tumbled dried and hence were creased no extra pillows only 1 towel no tooth mugs/glasses. table lamp had seen better days. Room 2 more of the same except it was twin beds pushed together and a z bed at the side which because the room was so small prevented us from using the wardrobe, mirror , hairdryer and if you wanted to put kettle on you had to perch on z bed !!!!!! To top it all the only way to get into the middle bed was to sit on the bottom and ease your way up. Bath rooms dated cracked tiles poor fittings yet more cobwebs, poor tiling awful, I could go on.
Breakfast - continental was ok and included in the price I paid, up grade to a cooked was only 2.75 but no real choice. couldn't wait to get out.
Beamish museum was fantastic but all day we were dreading another night at the Campanile so much so that we decided to go back and check out and abandon night 2 and the following day from our short break and drive back home. Informed by reception that we would have to pay for both nights with a shocked expression on her face as though she couldn't believe what I was saying , I didn't expect 5 star but I did expect cleanliness, hospitality and basics.
To sum up best thing that could happen is to bulldoze and start again.
- Official Description (provided by the hotel):
- To sleep, relax or even do some work, enjoy the peace and quiet of our bedrooms. comfortable beds for a good night sleep, bathroom with shower bath and hair dryer, on site bistro restaurant. ... more less
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