Recently stayed (Oct 15th) at the Little Haven Hotel. Reception staff unprofessional, untidy and like to chat among themselves whilst we were waiting to check in. Once in to the room (with no help offered to carry our luggage, despite have a small toddler and 2 large suitcases) the room had not enough bath towels, tea/coffee facilities. The room was very dated and the base of the bed was revolting full of stains, obviously had not been replaced since the hotel opened.
The restaurant is the biggest let down to the hotel. Food is blatantly pre-cooked and frozen, and microwaved. Seafood clearly frozen too despite having the Fish Quay opposite the hotel. Coffee is like dishwater.
Hotel with a lot of potential, lacking the right management!
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- Also Known As:
- Your Hotel Little Haven
- Little Haven Hotel South Shields, England