I am from South Shields and have never stayed here before. There are some positives though I will never return. The view is fantastic and without it this hotel would have nothing to offer. The staff were friendly enough but the place clearly has no professional management. The room was a good size with a great view but was VERY dated. It reminded me of an inpatient health facility! It was clean enough though but the same can't be said for the Boardwalk Cafe'. It was like stepping into a time warp with tacky decor, nasty artificial flowers and a feeling of a holiday camp from the 1970s. Even worse - it was dirty - layers of dust and grime on a shelf just behind our seat, the floor hadn't been cleaned in a while and the whole place was untidy The crockery and cutlery were not clean either! One morning it was clear that the table hadn't been cleaned from the night before - there was a piece of dried up broccoli on the table!
Another thing that really upset me was the fact that they had an electric lead (for the toaster) plugged into an extension lead which went right across and therefore blocked A FIRE EXIT! Totally disgraceful.
Overall, this place has so much potential - it really could be a great place to stay. As it is, it's taking advantage of more mature people who clearly have low expectations. I feel so disappointed that a hotel in my home town thinks these standards are acceptable. Next time I'll be staying at one of the B&Bs on Ocean Road. Shame on whoever owns this place.
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- Also Known As:
- Your Hotel Little Haven
- Little Haven Hotel South Shields, England