6 of us visited Davincis before going to Customs House to see a show. We advised them that we didn't have long to eat and that we had to be quick. This was not a problem to them. They gave us the menu which included Happy hour as well as a "special" menu. 3 courses for £9.99. We had gone to Davincis for the happy hour as it included risotto. We were told they didn't have the happy hour on as they had the special instead. I pointed out that the menu they had given us still included the happy hour, so asked again for the risotto, as it was not on the special. Eventually they agreed to do the happy hour for us, but not before the Manager was consulted and we had to insist. We also had a 15% off voucher curtesy of customs house. When I presented the voucher they refused to honour it saying that they would not make any money out of our order. Again after a long discussion with the Manager he agreed to honour the discount voucher.
I have to say the food was excellent but unfortunately, I will not be going back, I do not like being put in a position where I had to argue for the happy hour or the discount which we were rightfully entitled to. The website should contain disclaimers, against the use of the Customs house discount vouchers and that the Happy hour is suspended when "specials" are on! That way we would have booked somewhere else.
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