Where to begin !!! Nobody seems to know how to run this hotel/ pub !! After checking in ( had to wait 15 mins for anybody to see to us ) we entered our room to find it dirty it hadn't even been cleaned. We were given a round of free drinks but with 2 kids just wanted to get in our room. Had dinner in the pub restaurant had to wait 45 mins then our mains turned up with our starters !!! The staff seem to forget what the menu says the meals had half the stated food missing when we questioned why we were told they had run out of a few things !!!! Our room ( 9 ) was very noisy from the road & the music was very loud coming from the pub. The toilet seat was falling off so was the curtains. Only 1 light in the bathroom was working. Looking for positives the breakfast was good & the surrounding area is lovely this could be a really good hotel it just needs someone to sort it out... Fast !!!
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- Also Known As:
- Wheatsheaf Hotel Virginia Water, UK - Surrey