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“A restfull break”

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Antoinette Hotel Kingston upon Thames
Reviewed April 10, 2014

This is the best hotel we have stayed in for comfort,service and value. The staff were all very
attentive and pleasant. We had a garden room which was spacious, clean, quiet and above all
comfortable. The food was excellent both huge breakfast and evening meal.Very handy for
Kingston and easy travel to London.We shall certainly stay there next time we're up to town.
And there is a car park!

Room Tip: Our garden room was light and as the name implies, it looked out on to the quiet garden
  • Stayed: March 2014, traveled as a couple
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Thank linedancer656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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468 - 474 of 880 reviews

Reviewed April 9, 2014

The hotel itself was nice and clean, very nice mannered and helpful staff, really pretty grounds, i had a very lovely stay, i would recommend it to friends and family andi would definatly come back myself.

  • Stayed: April 2014
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Thank Stacey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2014

Our third time at the Antoinette, and it remains consistently good value. The bar food is good and reasonably priced, and the breakfast was excellent. I thought the bar was a bit overpriced, but I guess that's in line with London prices. The rooms were clean and the beds comfortable, although the smaller rooms were a bit cramped. It did't bother us because we only sleep there, but If you like a bit of space then I would advise you to upgrade to guarantee it. We find the staff very efficient and friendly, and the hotel has a comfortable ambiance, which draws you back time and again. Ideally located for walking distance into Kingston for shops and pubs etc, and a perfect stopover for parents visiting their kids at the University, which brings us to this part of the country. We will certainly return to the Antoinette.

Room Tip: The Garden rooms are quieter
  • Stayed: March 2014, traveled with family
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Thank Grahame J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

Stayed at the Antoinette as we were having a family celebration nearby and we found it friendly, efficient and clean. We thought it was great value for money and breakfast was very good indeed. It is an easy walk into Kingston, nearby pubs and restaurants etc etc..we would defintiely stay there again.

Room Tip: We had one over looking the garden at the back and it was very quiet
  • Stayed: March 2014, traveled with family
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Thank chrisisyourchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014

Back for another visit, must be the 10 th time in 8 years.

They are obviously doing something right. Usually stay between one and four nights.

I have to come to Surbiton on business regularly and always try this hotel first.

Rooms clean, nice staff and good buffet breakfast to start the day.

I always stay in main part of the hotel as apposed to the garden rooms.

I like a room overlooking Beaufort road and do not find noise from the road bothers me at all.

Good selection of programmes on the television.

Will be back in two months

Room Tip: Personal preference.
  • Stayed: March 2014, traveled on business
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Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2014

Staying here is a gamble. They have nice big room and utter crap.

If you can afford the extra few pounds, and it is only a few pounds, then upgrade. Don't leave it to chance. I have and regretted it.

Don't think because you have stayed a few times and had nice room that you won't end up in a tiny room 10 by 6 feet the next time you stay, you could if they full.

This may explain why there is such a range of reviews.

Stayed: March 2014, traveled on business
2  Thank SJones41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison W, Guest Relations Manager at Antoinette Hotel Kingston upon Thames, responded to this reviewResponded March 12, 2014

Dear SJones41,

Thank you for your review, as all feeback is greatly valued.

Please accept my apologies that the room allocated for your recent stay, varied in size from those previous allocated, and did not meet your expectations. I am sorry that when you made your reservation, there were no double rooms available, due to the hotel being extremely busy, and that a room move could not be offered.

As a guest who stays with us on several occasions, please do not hesitate to contact me when you are ready to make your next booking, so that I can ensure you are allocated one of our larger superior rooms.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014 via mobile

Everything was great,
Service is great, respectful and welcoming. Food is done excellent and really nice. And everything is clean and nice.
The superios double room is what i booked and it was a really nice room over what i have expected, and orders to the room is really fast and they serve in very good timing even if its late or early morning. Thank you

  • Stayed: March 2014
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1  Thank AliHassoun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Antoinette Hotel Kingston upon Thames

Address: Hotel Antoinette Beaufort Road, Kingston upon Thames KT1 2TQ, England
Phone Number:
Location: United Kingdom > England > Greater London > Kingston upon Thames
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Kingston upon Thames
Price Range: $82 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Antoinette Hotel Kingston upon Thames 3*
Number of rooms: 100
Official Description (provided by the hotel):
Kingston's largest independently owned hotel offers 100 guest rooms, with complimentary Full English Breakfast, on site parking and Wi-Fi access. Located 12 miles from London, in a quiet residential area, both Kingston and Surbiton train Stations are within walking distance, and frequent services run to Central London with a journey time of 15 minutes. All rooms have television, hospitality tray, hairdryer, direct dial telephone, and well appointed bathroom. Our Hampton Restaurant offers modern British cuisine, whilst lighter dishes are available from the bar, which is equipped with large screen televisions. The hotel offers Courtyard Rooms, which are suitable for families, are overlook our landscaped gardens. Excellent value Weekend Breaks are available, and the hotel is an ideal base for visiting many nearby attractions, such as Hampton Court Palace, Chessington World of Adventure, Kew Gardens, and the sporting venues of Sandown, Epsom and Twickenham. ... more   less 
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