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“Brilliant venue for our family get together”
Review of Warren House

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Warren House
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Brilliant venue for our family get together”
Reviewed July 29, 2014

We used Warren House to celebrate my mother's 90th birthday when we met up for a wonderful summer Sunday lunch. It was a huge success largely due to excellent communication and planning before the event and attentive but unobtrusive customer service on the day. Location, ambiance and food all excellent and the sun shone!!

Stayed July 2014, traveled with family
Helpful?
1 Thank Maggie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWarrenHouse, General Manager at Warren House, responded to this review, August 5, 2014
Thank you for your lovely review of Warren House.
Wonderful to see that we made such a super occasion truly memorable.
We look forward to welcoming you back another time.
With best wishes,
Carolyn & the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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791 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Weybridge, United Kingdom
1 review
Reviewed July 21, 2014

My husband and I had so looked forward to our stay here, based on TA reviews but were a bit disappointed. It is a beautiful, historic building and grounds. This is more of a "conference center" than a hotel. It is laid out in a rambling style, which is quaint, but difficult to navigate at first. There was a bit of an issue with our reservation, and we were less than impressed with the manner in which it was handled. The room was clean and adequate but the bed was not particularly comfortable. Drinks on the terrace were pleasant and playing croquet on the lawn was fun. Our impression is that Warren House is better suited to a business or wedding event than for individuals, couples or families. Gorgeous wedding venue.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank BSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWarrenHouse, General Manager at Warren House, responded to this review, July 21, 2014
I was really sad to read your review this morning and would greatly appreciate hearing more about your experience so that it can be shared with the team. Could I ask you to contact me on 020 8974 7110?
Our roots are indeed as a conference and training venue but many of our visitors come for other reasons and really love the environment and the grade 2 listed house.
We have a signage project underway currently which will be complete by the end of the Summer, no doubt this will help our guests navigate the house and use all of the facilities.
I look forward to speaking with you.
My kindest regards,
Carolyn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wakefield uk
Level Contributor
189 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed July 20, 2014

It is set in the very leafy suburbs of Kingston. it has an excellent bar and gardens where you can relax and this also applies to the swimming pool, The choice for dinner is limited but very well executed. We were there 3 nights and would have appreciated a change of menu. The breakfast was fine, freshly cooked, perhaps a little wider choice. The staff very helpful and friendly. Car parking is free, but we used public transport. Easy to get into Kingston or Putney. We came for the Hampton Court Flower Show, very easy to get to. Richmond Park is on the hotel's doorstep. Hampton Court, Ham House are really near by and very easy to get to. In fact can travel any where, excellent transport links from Kingston, which is a good place to visit. We will stay again

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank walkingWakefieldUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWarrenHouse, General Manager at Warren House, responded to this review, July 21, 2014
Many thanks for your review.
Your comments on more choice for dinner / breakfast are noted and will be shared with the team as part of our food offering review.
So pleased that you enjoyed the stay and managed to explore the local area.
We look forward to welcoming you back on another occasion.
With best wishes,
Carolyn & the team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 18, 2014

Great location - 10 mins from New Malden station. Stayed here on business as usual Richmond hotels were grossly overpriced. This a decent hotel, friendly accommodating staff and porters. As i had an early start I ordered a breakfast tray for 5.30am which promptly arrived - with a good selection and quantity. The room was clean, the toiletries provided in the bathroom are excellent. You are supplied with a bathrobe as well. The bedroom contains a ceiling fan which was adequate for this humid weather. A fridge is supplied in the room and a few bottles of water provided free. i will stay here again with no hesitation

Stayed July 2014, traveled solo
Helpful?
Thank ARafiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWarrenHouse, General Manager at Warren House, responded to this review, July 21, 2014
Many thanks for your lovely review.
So pleased that you have found us and intend to return.
We shall look forward to welcoming you on another occasion.
Wtih best wishes,
Carolyn & the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walsall
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 15, 2014

Beautiful setting, friendly and attentive staff, good service, clean room, everything you need for a relaxing stay. Didn't use the pool and spa as we ran out of time but did enjoy a game of outdoor chess! Will be back!

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWarrenHouse, General Manager at Warren House, responded to this review, July 17, 2014
What a lovely review!
So pleased that you enjoyed the stay.
We very much look forward to welcoming you on another occasion.
All best wishes,
Carolyn & the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chipping Campden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2014

We decided to stay nearby and found Warren House very conveniently located.
Very nice hotel with lovely grounds and excellent staff.
Our room was very clean and well presented but the bed was very hard! and we had a most uncomfortable nights sleep.
We found the food disappointing and the drinks expensive but perhaps this is just London prices!

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWarrenHouse, General Manager at Warren House, responded to this review, July 17, 2014
Many thanks for your review.
So sorry to read that you found the bed to be hard - we do have various beds within the site and would hope to be able to offer you something softer on another occasion, if you mention it when booking.
We are in the process of reviewing our menu offering to be more varied and therefore appeal to a wider audience. Hopefully you will have another occasion to visit and enjoy the house and the varied offering.
With best wishes,
Carolyn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 14, 2014

Excellent and peaceful location near Heathrow and Hampton Court. Delightful gardens and views over local parks. Service and staff helpful. Breakfasts excellent but A La Carte evening meals not good value.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank IrinaBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWarrenHouse, General Manager at Warren House, responded to this review, July 17, 2014
Many thanks for your review.
So pleased to read that on the whole you enjoyed your stay with us. Your feedback on the evening meals not being good value has been passed to the food and beverage team and will be considered during our next review meeting.
We look forward to welcoming you back on another occasion.
All best wishes,
Carolyn & the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Warren House

Property: Warren House
Address: Warren House Warren Road, Kingston upon Thames KT2 7HY, England
Phone Number:
Location: United Kingdom > England > Greater London > Kingston upon Thames
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Kingston upon Thames
#1 Business Hotel in Kingston upon Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Warren House 4*
Number of rooms: 46
Official Description (provided by the hotel):
Warren House is a privately owned venue on the outskirts of Kingston upon Thames. We host conferences, meetings and events like weddings, private celebrations and other family gatherings. We additionally have 46 bedrooms within the property which guests use in conjunction with meetings or events or indeed on an individual basis. We are a venue and as such create a homely feel focused on service, a quality environment and attention to detail. When you are at Warren House you are an individual, we respect that and aim to exceed your expectations every time you visit. ... more   less 
Reservation Options:
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Also Known As:
Warren House Hotel Kingston Upon Thames

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