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“Nice food, poor service” 3 of 5 bubbles
Review of Chimichanga - CLOSED

Chimichanga
Cuisines: Mexican
Dining options: Lunch, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Restaurant details
Dining options: Lunch, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Basingstoke, United Kingdom
Level Contributor
108 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Nice food, poor service”
3 of 5 bubbles Reviewed May 5, 2014 via mobile

We went to chimichanga's for a quiet meal for two. The food was lovely as ever but the service was pretty poor. There were only two other tables with people on so the restaurant was very quiet.

  • Visited May 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank helen_j_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

89 reviews from our community

Visitor rating
    7
    30
    27
    15
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Farnham, United Kingdom
Level Contributor
78 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“OK Fake Mexican Chain Food.”
3 of 5 bubbles Reviewed April 7, 2014

Yes it was OK on Sunday Evening. Food remains acceptable being part of Prezzo Chain. Nothing fancy but quite quick service.

Visited April 2014
Helpful?
Thank CastleBoy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hampshire, United Kingdom
Level Contributor
70 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Food nice...............but appauling service!”
2 of 5 bubbles Reviewed March 31, 2014

Went for dinner here on Saturday evening. Had previously eaten in a Chimichangas in Bath, and had a lovely time, so thought we would try a local one! Restaurant was very busy when we arrived, but we had pre booked our table. Had had just sat down with our menus, when the waitress arrived as asked if we were ready to order! We explained that we had just only just opened the menus and perhaps we could order some drinks. The waitress wasn't very friendly, and barely cracked a smile the entire evening! Starters came out quickly, and was very nice. They were quickly followed by the main course. By then we had finished our first round of drinks and needed some more. It took around 45 minutes to get our second round, by which time we had finished our meals! Whilst eating we noticed our waitress arguing with the manager, in the middle of the restaurant! She then proceeded to stomp up and down the restaurant! When we asked for the bill, she brought its over, and whilst we were checking it and arranging how we were going to pay, we noticed her walk out! Not only did she not bother to tell us she was finishing, she didn't bother to tell anyone else we were waiting to pay! Eventually the manager noticed and took our payment! Think they need more bar staff to get drinks to tables in a reasonable time frame. And maybe keep staff argument behind closed doors!

  • Visited March 2014
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Disastrous!!!”
1 of 5 bubbles Reviewed March 29, 2014 via mobile

We went here as a family of six to celebrate a birthday. Luckily, the company was good, because the service was not!! Firstly, the drinks took twenty minutes from ordering to arrival. We were told the draught beer was off, then twenty minutes later were told the bottled beer that had been chosen as second choice was also off. My main course, the Mexican paella, did not arrive with the rest of the meals, it came about ten minutes late (they'd obviously forgotten it!!) so everyone else's meals were going cold while we waited. Then my dessert did not arrive with the rest, again about 5-10 minutes after everyone else's. The service all evening was an absolute shambles, the poor little waiter kept apologising, saying it was only his second day, but he basically didn't understand us, and seemed overwhelmed by everything. He reminded us of Manuel from Fawlty Towers. We were given our desserts free as an apology, but the situation was dire really. To cap it all, the two members of our party who had the ribs and chicken, both had diarrhoea overnight. Needless to say, we won't be going back !!!

Visited March 2014
Helpful?
1 Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham, United Kingdom
Level Contributor
78 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“As usual...Very Good!”
4 of 5 bubbles Reviewed March 1, 2014

We just love the Mexican style food. A great escape from the world of Pizza! Service is good,and not too expensive.

Visited January 2014
Helpful?
Thank CastleBoy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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