We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“WHAT VALUE FOR MONEY”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Express Epsom Downs
Ranked #1 of 6 Hotels in Epsom
Certificate of Excellence
Upminster, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“WHAT VALUE FOR MONEY”
Reviewed January 21, 2013

I had a party to attend in Surrey January 12th. As I booked this more than 3 weeks in advance they let you have the room (double for 2) FOR £50......... Oh my days.... how impressive is that... lovely setting and lovely reception/bar. I do prefer a bath and no you dont get one, only a shower but hey ho what do you want for £50..... my only gripe is that the rooms must have been designed by a man as the only mirror was at at the end by the teasmade and not over the dressing table TUT TUT.....Some of us are a bit vain you know and need a bit of slap!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jackiestar007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEEpsom, General Manager at Holiday Inn Express Epsom Downs, responded to this review, February 7, 2013
Dear Guest,
Great review and thanks for taking the time to submit one for our hotel. Express hotels do only feature a shower, that comes with the brand, but I guess it was not too much of a problem. I hope you enjoyed your party!

Kind regards
M Robinson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

500 reviews from our community

Traveler rating
    181
    219
    77
    14
    9
See reviews for
133
114
25
138
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2013 via mobile

We stayed for 4 nights over New Year while visiting family. The hotel was spotlessly clean and the rooms were excellent, especially for families. The breakfast included made our mornings easier, and the staff were all friendly and helpful. It's right next to the Epsom gradstand and there is good access to local road network. Would recommend this hotel.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thedanman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, January 4, 2013
Thank you for your trip advisor review, it’s great to hear you enjoyed your stay with us over the New Year. Thanks you for choosing to stay with us and we look forward to welcoming you back again soon.

Kind Regards
Laura Davey
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Purley
Level Contributor
187 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed January 1, 2013

I have stayed here several times while attending functions at The RAC club and on every occasion the rooms have been spotlessly clean good shower in the bathroom helpful polite staff the breakfast is adequate but it is a budget hotel great value for the money

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nigelbrignall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, January 4, 2013
Thank you for your trip advisor review, it’s lovely to receive a review from one of our regular guest. Look forward to welcoming you back again soon.

Kind Regards
Laura Davey
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Sussex
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 27, 2012

Stayed for two nights over Christmas, as nearby family house not big enough to sleep everyone. The room was very comfortable and spotlessly clean, the shower room was very well designed and worked perfectly. Breakfast plentiful. Staff polite and obviously well trained. I have mobility problems and a member of staff immediately offered to help me at breakfast time (breakfast is entirely self-service.)
Opposite the main grandstand at Epsom Racecouse for those who are race-goers.
I thoroughly reccommend this hotel. Far better than other "budget" brand hotels I have stayed in.
PS.........on returning to my room Christnas Day evening I found a bag of edible goodies and a Christmas card from the staff. A thoughtful touch, so thank you, hotel staff!

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsSmithWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, January 4, 2013
Thank you for your lovely trip advisor review. I’m glad you enjoyed your stays with us and found the staff to be well trained and helpful; they will be pleased to receive such nice feedback. I am also glad you enjoyed our little Christmas treat. Look forward to welcoming you back again soon.

Kind Regards
Laura Davey
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
131 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed December 21, 2012

This is the second time I have stayed in the hotel in the last few months and so it was interesting to see whether my first impressions were correct when I stayed the second time. The staff here are excellent - they turn a budget hotel into a higher class of hotel. It is not their fault that the food is a bit ropey and the furnishings are a bit bland. You get what you pay for in this respect but I have stayed in much more expensive hotels where the staff are nowhere near as attentive as they are in this hotel

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robg721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, January 4, 2013
Thank you for taking the time to write your review. It’s great to hear that you enjoyed both your stays with us. I shall pass on your lovely comments to the staff; it’s always nice to receive such positive feedback. Look forward to welcoming you back again soon.

Kind Regards
Laura Davey
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 3, 2012 via mobile

The room was small and very dated/worn out looking. No bath, just a shower cubicle with a curtain. No free wifi in rooms but free in lobby area. Food was a basic selection and poor quality. I ordered the Beef Wellington which was the most expensive thing and it was awful. It was just a big soggy lump of pastry with the toughest piece of beef ever in the middle! The mashed potato had gon dry and chewy around the edges. Everything had a microwaved taste about it. The lobby and public areas are well designed and comfy. They are clean and modern so I was surprised to see my room which really needed a refurb. The double bed was tiny, barely big enough for 2 people. Parking is free and plentiful which is good. Breakfast is included and basic but better than expected - fresh pastries, bread, fruit, yoghurts and sausages and scrambled eggs so nice enough. Staff were all great - really friendly and helpful and always available when needed. Shame the food and room decor were a let down but a good stay overall.

Stayed November 2012
Helpful?
Thank stouffer123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, December 10, 2012
Thank you for taking the time to write your review. I'm sorry to hear you did not enjoy our Beef Wellington. We value our guests opinions and I shall pass on your comments in January when we review our menu offering as a group. The hotel is in its four year now and we are continually working to keep up to date with general maintenance and decoration, to make sure that guests experience the product that we pride ourselves in. Finally thank you very much for your lovely comments regarding the staff, the team will be delighted to hear such positive feedback.

Kind Regards
Laura Davey
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walsall, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 27, 2012

This is a lovely Holiday Inn Express. I had a wonderful view from my room looking out towards the racecourse. The room was spotless and comfortable with tea and coffee making facilities, hairdryer and good shower which can be handheld. I love the blue light in the bathroom - perfect if you need to get up in the night. Breakfast was fine with choice of fruit, cereal, yoghurt, fresh pastries as well as toast and hot food - sausages, beans and scrambled egg. The double expresso was great! The breakfast was discreetly topped up and there was plenty of crockery and cutlery all beautifully clean. Staff all very polite, the only hitch was the card machine at check out which wasn't working properly but this was dealt with professionally.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EHO13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, December 3, 2012
Thank you for your lovely review and for staying with us at the Holiday Inn Express London Epsom Downs. I'm happy to hear you enjoyed our views and our free breakfast. Sorry you experienced technical difficulties with our card machine however I'm glad this was resolved professionally. Look forward to welcoming you back again soon.

Kind Regards
Laura Davey
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Epsom
1.2 mi away
Premier Inn Epsom Central Hotel
1.9 mi away
Premier Inn Epsom South Hotel
3.6 mi away
Premier Inn Epsom North Hotel
Show Prices
Show Prices
Show Prices
0.5 mi away
Chalk Lane Hotel
Chalk Lane Hotel
#4 of 6 in Epsom
4.0 of 5 bubbles 128 reviews
3.6 mi away
Chessington Safari Hotel
Chessington Safari Hotel
#2 of 3 in Chessington
4.0 of 5 bubbles 1,737 reviews
4.3 mi away
Holiday Inn London Sutton
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Epsom Downs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Epsom Downs

Property: Holiday Inn Express Epsom Downs
Address: Langley Vale Road, Epsom KT18 5LG, England
Phone Number:
Location: United Kingdom > England > Surrey > Epsom
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Epsom
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Epsom Downs 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Located on the grounds of Epsom Racecourse, 2 miles from Epsom town centre, you will find our wooden chalet style exterior in keeping with the peaceful rural surroundings. Each of the 120 Holiday Inn Express London Epsom Downs bedrooms are contemporary, bright and spacious with a comfortable bed that makes falling asleep easier than ever before. Relax on crisp white linens and your choice of pillows. Each room is modern and recently refurbished and has a en suite with refreshing power shower and a set of fluffy cotton towels to wrap you up in warmth as soon as you step out of the shower. Our Standard hotel rooms in Epsom have a double bed and a foldaway sofa bed to accommodate 2 adults and up to 2 children up to the age of 18. Our twin rooms have two single beds to accommodate up to 2 people. You won't find a hotel closer to Epsom Downs Racecourse. On race days you can even watch the horses being groomed at the stables behind the hotel. For a family day out head to Chessington World of Adventures Theme Park, 4 miles away. We look forward to welcoming you soon ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Hotels.com, Hotwire, Orbitz, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Holiday Inn Express Epsom Downs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Epsom Downs Hotel Epsom
Holiday Inn Epsom

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing