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“If this is 3.5 * - They need the hotel Inspector in!!!” 2 of 5 bubbles
Review of The Kings Arms Hotel

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The Kings Arms Hotel
Ranked #3 of 7 East Molesey B&B and Inns
Northumberland
Level Contributor
137 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“If this is 3.5 * - They need the hotel Inspector in!!!”
2 of 5 bubbles Reviewed June 2, 2014

This was booked as a business trip (1 night) and now so pleased it was 1 night. After a 6 hour journey from Northumberland was looking forward to relaxing in a nice room!!

My company paid £60 for a budget room:described as small.........Where to start, it was a lovely evening when I turned up, bar staff were serving customers at the bar while I waited to be booked in (10 mins) at the reception area (which, incidentally is just another bar) next to the main bar.

Taken to my room through very narrow corridors and was shocked to see the size, i know they said small but my bathroom at home is bigger and that is saying something.

Stains on the carpet, was afraid to open the windows in case they never closed again or ultimately fell out.....so outdated and required cleaning. The wardrobe was 4 pegs stuck on a wall. The room was next to the extractor fans from the kitchen....constant noise until around 22:00hrs. Chest of draws were on slant and the TV was the size of a stamp.

Shower good, however very bad lighting and again rather cramped.

Good points? Breakfast lady was friendly and leaving at 7:15am

This hotel/B&B is in a lovely location and taking advantage......what a shame!!!

  • Stayed June 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank northumberlandlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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283 reviews from our community

Traveler rating
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    30
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Peebles, Scotland, United Kingdom
Level Contributor
229 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
2 of 5 bubbles Reviewed May 29, 2014

Single night stay (thank fully) on a quick trip to pick up some stuff in Kingston. Rooms was small but that can be accepted as part of the architecture in these old Inns. What isn't is teh very tired mattress and paper peeling off the bedroom walls!

We had to be on the road early the next day and were told at check-in that breakfast started at 7.00 - up and ready at 7 only to find it was all locked up and found a notice satying it started at 8 on a Saturday.

  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Robin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, England
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed May 22, 2014

It looks great from the pictures, and the location is faultless, next to Hampton Court Palace and opposite Bushy Park. But this is a classic case of a hotel which is taking advantage of location and likely customer base of once in a lifetime visitors not to provide an acceptable standard of accommodation.

I paid £130 for my supposed double room, which was not large enough to swing a cat. The room was opposite the main road, but the double glazing was just about sufficient. But without any air-conditioning, it was stiflingly hot and the provided fan had to be on all night.

The state of the room was dire for this price. Battered furniture, paint peeling off the ceiling, and the bed was well past its best - sagging heavily in the middle.

There was no soap or shower gel in the tiny bathroom - just handwash.

Parking was a joke. There were 6 places outside the front, which were permanently used. I was told to drive into Bushy Park and find the free parking there. "It is only a short walk," the lady said. Actually it was half a mile, and I arrived sweating (warm day) having carried my 3 bags and suit along the way. I forgot my wallet (another mile round trip), and then needed to collect the car in the evening and park on the road (which you can do after 6.30pm), as Bushy Park shuts it's doors around 9pm. Heavens - what a palarva.

Good points? Well the staff were friendly, the shower worked well, and the freshly cooked full English was better than average.

But I won't be staying there again until it has a significant facelift.

  • Stayed May 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kirth-Gersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magoebaskloof, South Africa
Level Contributor
126 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
2 of 5 bubbles Reviewed May 20, 2014

Stayed for the night after a local friend's party. Room was very small, boxlike and didn't even have a cupboard - just a hook on the wall with some 'token' hangers. Bedside tables had some small drawers but not big enough for much. No air-conditioning so very hot, window could open but the noise from the road was too much. Shower-room was fine but no toiletries or soap in the shower, so had to use the hand soap from the basin. Not ideal. Bed mattress OK but pillows hard and felt like stuffed with fudge: awful. The only redeeming feature was that at least the room was clean. Breakfast was OK if you like cooked breakfasts and cereals, no continental style food. Parking is scarce, but be sure to ask for a Permit as the pub does give these out to customers; however, that is only after specifically asking 3 times for one - the staff seem reluctant to give them out!! Probably wouldn't return and would find somewhere else to stay.

Room Tip: If you can get one of the suites on the Hampton Court side to avoid the noise from the road then do...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Vivrelife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haslemere, United Kingdom
Level Contributor
304 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
3 of 5 bubbles Reviewed May 19, 2014

One night stay for a nearby party. Double room was very small, en-suite shower room tiny. Lots of water ingress marks in both our room and the stairs. Small double and uncomfortable pillows. Room very warm, but there was a shower. Ok for £100, but hardly a bargain I would say. Various drunk people who appeared to be in a lock in making comments as we came back and went upstairs at around midnight wasn't impressive either.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank edwowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed April 18, 2014

Visited for a family meal, they were clearly short staffed. I was told where my table was , not shown.the table was sticky.We were eventually served with drinks,and orders taken.the food was very average, my steak over cooked, part of my brother's was burnt.we were not offered desserts.The meal was expensive, the service poor.
Would never go back there.

  • Stayed April 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Service
Helpful?
Thank Hunt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolverhampton
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed March 9, 2014 via mobile

Stayed at pub for one night in March booked last minute for a work related course and overall was impressed, good value for money.
The hotels is located near to the gates of Bushey Park and is a large Pub obviously with some tradition and stories behind it.
On arrival went into the pub which seemed like a good mix of families enjoying wholesome food.
Showed to my room (11) all of the rooms. We're named after Kings & Queens mine being Mary I.
Room obviously recently refurbed to a good standard itch nice bedding and quirky furniture. With an ex suite and flat screen tv. It was a bit different to a chain hotel.
My room was at the front of the premises so there was a little road noise but no noise from the pin below, I slept well!
Only gripe there was meant to be wi-fi in the room. The password provided didn't access the only wi-fi that I was picking up. I would suggest that the instructions be amended to include the name of the wi-fi as ell as the password and this be looked into.
Next day breakfast- it was a Saturday so breakfast was at 8, this was a little late for me as I needed to be gone by 8.30, fortunately the kitchen staff arrives at 7.45 and were kind enough to let me start. The breakfast options looked good the only shame was I didn't have the time to mfully participate.
Usually I'd stick to a chain but this was a good little find. Thank you.

Stayed March 2014, traveled solo
Helpful?
Thank PetenJulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Kings Arms Hotel

Property: The Kings Arms Hotel
Address: 2 Lion Gate Hampton Court Road, East Molesey KT8 9DD, England
Location: United Kingdom > England > Surrey > East Molesey
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #3 of 7 B&Bs / Inns in East Molesey
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Kings Arms Hotel 3*
Number of rooms: 13
Reservation Options:
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Also Known As:
The Kings Arms Hotel East Molesey, England, UK

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