We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Weekend Break”
Review of The Mitre Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Mitre Hotel
Ranked #2 of 6 East Molesey B&B and Inns
Worcester, United Kingdom
2 reviews
“Excellent Weekend Break”
Reviewed December 3, 2013

Sam Mc

Just spent a weekend at Carlton Mitre and had a fab time. Fantastic location, Comfortable and very clean room. Staff were exceptionally helpful ( especially Sandeep - Receptionist). Food in restaurant was lovely including breakfast looking out over the Thames. Definitely recommend.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, December 9, 2013
Thank you for your super review, it sounds like you had a super stay and we hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

591 reviews from our community

Traveler rating
    222
    216
    100
    34
    19
See reviews for
75
318
20
88
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Walton-On-Thames, United Kingdom
1 review
Reviewed December 2, 2013

We recently held our wedding at the Carlton Mitre in May and had such a lovely experience we have already been back for a nights stay. The wedding coordinator, Daniela, was fantastic and really went out of her way to help us have the best day possible. All the staff were really attentive and so friendly and helpful, we couldn't have asked for more to make our special day as we wanted and to help it to run without any hitches. It was a perfect setting for us, backing onto the Thames so we were able to get some wonderful photos and memories to help us remember the day. The Wedding breakfast we chose went down very well with our guests who all enjoyed it and complemented us on the day! We stayed in the gorgeous Henry VIII suite which just capped a perfect day with its amazing views over Hampton Court Palace and the complementary mini bar was a lovely added extra. The breakfast was good with lots to choose from and was a lovely relaxing way to end our wedding weekend. We will be going back again for our anniversary to recapture some of our treasured memories.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, December 9, 2013
Thank you for your lovely comments. We really hope to see you both soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 27, 2013

I held my wedding at the Carlton Mitre Hotel in July and had an absolutely fantastic experience. The staff and wedding coordinator did everything they could to be helpful and make the wedding run smoothly, taking a lot of the stress and organisation away from us - which was an amazing relief. Everything fell into place and ran so perfectly on the day, largely down to the experience of the staff. I cannot thank them enough for making our day so perfect.
I also stayed at the hotel along with many wedding guests. The bridal suite is amazing, very spacious and perfect for the bridal party to get ready on the morning. All of the rooms I saw were spacious and very comfortable. Breakfast is great, with a lovely range to choose from and all fresh.
The terrace in Summer is the hotel's best feature - a wonderful peaceful spot on a beautiful part of the Thames, yards from Hampton Court Palace.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 28, 2013
Thank you for your absolutely glowing review. We are so glad that we helped make your special day perfect and will pass your kind comments on to the team. We hope that we are able to welcome you both back to the hotel very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 26, 2013

I had high hopes for a weekend at this hotel, it is in a great location and the facade suggests elegance and great character, not to mention the £200+ per night for an 'exclusive' room.
The room was very spacious and had a great Thames view and everything worked (but no satellite tv in the building!) but it lacks style and finesse to allow it to live up to it's 'exclusive' title, and the price!
However, the restaurant was the biggest let down. The food was good enough and the service was a VERY pleasant surprise (generally the staff were excellent) but the room is tatty and lacks ANY style, the table was sticky, the wine selection very limited and the dinner menu selection very small. What a shame. Breakfast was a much more pleasant experience but, even here, some staff training would be beneficial...
Generally the weekend was relaxing, the hotel is warm and (mostly) clean, the staff were very polite and the location is excellent.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 28, 2013
Thank you for your review. We really appreciate all feedback and are really glad to hear that the staff were lovely throughout your stay. We are a little surprised to hear that you think our menu is limited as there are 13 starters and 18 main courses but we will absolutely take that on board and feedback to our chef when we look at our next menu. We are also continuously looking to improve all aspects of our service so please rest assured that all your feedback will be taken into account. We hope that we are able to welcome you back to the Mitre very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, Hampshire
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 24, 2013

Lovely hotel with lots of character, perfect location with Hampton Court Palace directly opposite, over the bridge to a few quaint shops and cafes and Hampton Court train station which is only 30 minutes into Waterloo. Special mention has to be made to Sherisse on reception who was so friendly and helpful, a lovely welcome and she made a point of wishing us a happy anniversary as I'd mentioned that when I booked the room! Superb service. The room was large and had everything we needed including a complimentary mini bar and 3 decanters of spirits (my husband particularly enjoyed the malt whisky!), a nice touch and the first time we've ever come across that kind of generosity in a hotel! Would definitely return again, we had a fantastic stay.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzyQ2511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 28, 2013
Thank you for your lovely comments. We are so glad that you enjoyed your stay at the hotel and that you had a lovely anniversary. We are really chuffed to hear that the team made your feel very welcome and will pass your special thanks on to Sherisse. We hope we are able to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ENGLAND
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 23, 2013 via mobile

Great hotel just a few minutes walk from station. Directly opposite the entrance to Hampton Court. Idea location for a boat trip on the Thames. Very friendly reception staff. We had a large room with a free mini bar, which was restocked daily. Lovely view do the river. Good choice for breakfast. Breakfast can be taken in your room for a small charge. Definitely be back

Stayed June 2013, traveled with friends
Helpful?
Thank IHAVEBEENTHERE2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 28, 2013
Thank you for your super comments. We are so glad that you had an enjoyable stay and loved the hotel's location. We hope you are able to return for another visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed November 21, 2013

Thank you for a perfect day, from start to finish it was faultless. Julie and Spencer would like to thank all the staff for there wonderful service to make our day perfect. I would recommend this venue for your wedding day and night, we were so pleased we chose the carlton mitre.
We will return and thank the staff in person one day and enjoy another great meal. Thanks again all at the mitre.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spencer121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 28, 2013
Thank you for your lovely review Julie and Spencer. We are so glad to have shared in your special day and hope to welcome you back to the hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near East Molesey
0.3 mi away
The Lion Gate Mews​
The Lion Gate Mews​
#1 of 1 in East Molesey
55 reviews
1.4 mi away
The White Hart Hotel
The White Hart Hotel
#2 of 12 in Kingston upon Thames
975 reviews
1.3 mi away
Holiday Inn London-Kingston South
Show Prices
Show Prices
Show Prices
1.7 mi away
Doubletree by Hilton London Kingston Upon Thames
Doubletree by Hilton London King...
#4 of 12 in Kingston upon Thames
163 reviews
1.8 mi away
Premier Inn London Kingston Upon Thames
Premier Inn London Kingston Upon...
#3 of 12 in Kingston upon Thames
685 reviews
1.8 mi away
Antoinette Hotel Kingston upon Thames
Antoinette Hotel Kingston upon T...
#7 of 12 in Kingston upon Thames
833 reviews
Show Prices
Show Prices
Show Prices

Been to The Mitre Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Mitre Hotel

Property: The Mitre Hotel
Address: Hampton Court Road | Hampton Court, East Molesey KT8 9BN, England (Formerly Carlton Mitre Hotel)
Location: United Kingdom > England > Surrey > East Molesey
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 6 B&Bs / Inns in East Molesey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mitre Hotel 4*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Priceline, Hotwire, Hotels.com, Agoda, TripOnline SA, Cheap Tickets and HRS so you can book your The Mitre Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Carlton Mitre Surrey
The Mitre Hotel East Molesey, England, UK

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing