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“Superb hotel and location, fantastic staff”
Review of The Mitre Hotel

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The Mitre Hotel
Ranked #2 of 6 East Molesey B&B and Inns
Andover, Hampshire
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Superb hotel and location, fantastic staff”
Reviewed November 24, 2013

Lovely hotel with lots of character, perfect location with Hampton Court Palace directly opposite, over the bridge to a few quaint shops and cafes and Hampton Court train station which is only 30 minutes into Waterloo. Special mention has to be made to Sherisse on reception who was so friendly and helpful, a lovely welcome and she made a point of wishing us a happy anniversary as I'd mentioned that when I booked the room! Superb service. The room was large and had everything we needed including a complimentary mini bar and 3 decanters of spirits (my husband particularly enjoyed the malt whisky!), a nice touch and the first time we've ever come across that kind of generosity in a hotel! Would definitely return again, we had a fantastic stay.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzyQ2511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 28, 2013
Thank you for your lovely comments. We are so glad that you enjoyed your stay at the hotel and that you had a lovely anniversary. We are really chuffed to hear that the team made your feel very welcome and will pass your special thanks on to Sherisse. We hope we are able to welcome you back again soon.
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611 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
ENGLAND
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 23, 2013 via mobile

Great hotel just a few minutes walk from station. Directly opposite the entrance to Hampton Court. Idea location for a boat trip on the Thames. Very friendly reception staff. We had a large room with a free mini bar, which was restocked daily. Lovely view do the river. Good choice for breakfast. Breakfast can be taken in your room for a small charge. Definitely be back

Stayed June 2013, traveled with friends
Helpful?
Thank IHAVEBEENTHERE2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 28, 2013
Thank you for your super comments. We are so glad that you had an enjoyable stay and loved the hotel's location. We hope you are able to return for another visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed November 21, 2013

Thank you for a perfect day, from start to finish it was faultless. Julie and Spencer would like to thank all the staff for there wonderful service to make our day perfect. I would recommend this venue for your wedding day and night, we were so pleased we chose the carlton mitre.
We will return and thank the staff in person one day and enjoy another great meal. Thanks again all at the mitre.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spencer121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 28, 2013
Thank you for your lovely review Julie and Spencer. We are so glad to have shared in your special day and hope to welcome you back to the hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 18, 2013

Stayed at hotel to visit Twickenham and Hampton Court. Great location for both , with the hotel on the Thames and only a road to cross to enter Hampton Court.
Lovely welcome at reception , with great advice on transport and opening times.
Whole hotel is slightly dated , shabby chic, faded prints, but the room had all the facilities one needed with a great selection of snacks and drinks included in mini bar.
Breakfast was tasty and the view over the Thames from restaurant was perfect.
If you are used to polished modern hotels, the Carlton Mitre is not that, but if you are willing accept that and just enjoy the amenities, service and location, you will have a lovely stay.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 19, 2013
Thank you for your lovely comments. We are a character hotel and it sounds like you had a lovely stay. We hope that you are able to return to us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walton-On-Thames, United Kingdom
1 review
Reviewed November 17, 2013

We looked at and researched a number of different venues locally before we chose the Carlton Mitre for our civil partnership in October '12. From the very start of our preparations Daniela (the events coordinator) was particularly helpful and knowledgeable about what we needed and how she could help. We had regular meetings prior to our big day and anything we requested of Daniela was carried out efficiently and thoroughly.

Our day went seamlessly from the ceremony which we held at the hotel to the wedding breakfast – where the food exceeded our expectations for quality – to the evening reception where the buffet we had chosen was equally as high a standard as our earlier meal.
Throughout the day the hotel staff were attentive, well-organized and competent and available to help whenever required.

On both the prior evening to our day and the actual day we stayed in the King Henry Suite which was fantastic with its four poster bed and spaciousness as well as the wonderful views of Hampton Court Palace just across the road.

We would highly recommend the Carlton Mitre Hotel for your wedding without hesitation and argue that for value and setting you would be hard-pressed to find a comparable venue for your day.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard671066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 19, 2013
Thank you for your super comments. We are so glad that we could be part of your big day and hope that you will return to us soon.
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London, United Kingdom
1 review
Reviewed November 15, 2013

We held our wedding reception at the Carlton in September 2013, the entire day and all of the preparation beforehand by far exceeded my expectations. Daniela was so helpful and didn't once get annoyed by my endless stream of questions, Krishna was there on the day and made sure everything ran smoothly. The wedding breakfast was fantastic, all of my guests commented on it, even my Father who is famously difficult to please when it comes to food and drink! The rooms in the hotel we're great, the bridal suite particularly and the in room breakfast on the morning of my wedding was delicious! All in all a great place to hold your wedding, excellent service provided by the staff and a beautiful setting. Would definately recommend.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SianDandRobD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 19, 2013
Thank you for your lovely feedback. It is always great to hear such nice comments especially from our wedding couples. We hope to welcome you back to the Mitre very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampton, United Kingdom
2 reviews
Reviewed November 14, 2013

In May this year 2013 Colin and I held our Wedding Ceremony and Reception in the Pavillion Suite at the Carlton Mitre. The room was beautiful and made a stunning venue with the terrace overlooking the River Thames. Every step of our day had been planned with the help of Daniela the hotels events organizer and she was amazing, nothing was too much trouble for her and her suggestions really made a difference. On the day itself everything ran so smoothly thanks to the wonderful staff who were polite, helpful and friendly. We had a sit down
wedding breakfast and the food was superb and many of our guests commented how lovely the meal was. In the evening we had the DJ also organized by the Hotel which got everyone dancing and the evening finished with a buffet which was perfect. I would so recommend this lovely historic hotel situated opposite Hampton Court Palace thank you once again to Daniela and all the staff for a fantastic day.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank angela a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonMitreHotel, General Manager at The Mitre Hotel, responded to this review, November 19, 2013
Thank you for your amazing comments. We are always so happy to hear that our couples expectations were exceeded. We hope to welcome you back to Hampton Court very, very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mitre Hotel

Property: The Mitre Hotel
Address: Hampton Court Road | Hampton Court, East Molesey KT8 9BN, England (Formerly Carlton Mitre Hotel)
Location: United Kingdom > England > Surrey > East Molesey
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 6 B&Bs / Inns in East Molesey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mitre Hotel 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Carlton Mitre Surrey
The Mitre Hotel East Molesey, England, UK

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