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“Worth considering for Gatwick if you can get a good deal”

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Premier Inn London Croydon (Purley A23) Hotel
Ranked #4 of 24 Hotels in Croydon
Certificate of Excellence
Reviewed May 11, 2012

Although Premier Inn is a budget hotel, for an overnight stay it's pretty good. We had an early flight from Gatwick and this is a good alternative to some of the hotels around the Gatwick area. Admittedly we left at 05.30 but got to Gatwick at 05.50 and if you time it right there are some great deals - I paid just £19.

Also, we received a nice welcome from a very friendly receptionist. I wish some of the other budget hotels would take note - budget shouldn't mean poor service.

Stayed: May 2012, traveled as a couple
3  Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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379 - 385 of 440 reviews

Reviewed May 9, 2012

The high reviews here led me to believe that this was a nice place, but it is most definitely an average place, in all respects.

  • Stayed: May 2012, traveled with family
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1  Thank 44anon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croywest, Manager at Premier Inn London Croydon (Purley A23) Hotel, responded to this reviewResponded June 21, 2012

Dear Sir/Madam,

Thank you for taking the time to leave your feedback about your stay with us. We were very glad to have welcomed you into our hotel for the duration of the stay and we are very sorry to hear that it did not live up to your expectations.

Kind Regards,

Kate Chodkowska,
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2012

Stayed overnight as family of 4. Children 7 & 12. Very friendly and helpful. Room comfortable and quiet on ground floor. Had phoned ahead of arrival and requested room early (midday) as we needed to change before going to wedding. Receptionist and housekeeping staff went out of their way to ensure the room was ready early for us.

  • Stayed: April 2012
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1  Thank DeirdreJohnston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croywest, Manager at Premier Inn London Croydon (Purley A23) Hotel, responded to this reviewResponded May 3, 2012

Dear Ms Johnston,

Thank you for taking the time to leave your feedback about your stay here at Premier Inn Croydon West.

We were glad to hear that you enjoyed the wedding you attended and we hope that you will visit us again in the future.

Kind regards,

Kate Chodkowska
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2012

Stayed for one night, usually we use the Hilton in the same area when visiting family. Very happy with everything especially the very helpful staff. Our family met us in reception on Saturday morning and had been given tea and coffee by the receptionist, not what happens at the Hilton!! Will probably stay here next time instead of the Hilton.

  • Stayed: April 2012, traveled as a couple
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Thank maddiemoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croywest, Manager at Premier Inn London Croydon (Purley A23) Hotel, responded to this reviewResponded May 3, 2012

Dear Sir/Madam,

Thank you for taking the time to leave your feedback about your stay.

We were glad that on this occassion you decided to stay with us here at the Premier Inn Croydon West.
We were also pleased that we met your expectations and we look forward to seeing you again in the future.

Kind regards,

Kate Chodkowska
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2012

As usual top class accommodation for the price . Premier inns must really do something about the increasingly bad food pubs next door. A premier selling point for ther establishments.

Room Tip: Do NOT choose one untill food house next door has been replaced.
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  • Stayed: April 2012, traveled with friends
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Thank oldyounguns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn London Croydon (Purley A23) Hotel, responded to this reviewResponded April 30, 2012

Thank you for your review.

It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. Thank you also for your comments regarding the adjoining restaurant. This is not a Whitbread run establishment, but we will ensure that your feedback is passed to the company responsible for this establishment.

We hope to welcome you back soon.

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Reviewed April 11, 2012

This hotel is on a run-down retail park, next to a closed-down ten-pin bowling emporium. Next to the bowling alley is a "Food Court" which I wandered into and quickly wandered out again due to the air of neglect and "couldn't care less" attitude of the staff.

The rooms are standard fare - mine was missing the hand basin plug, and when I asked for soft pillows, I was told that they didn't have any. Someone mentioned doors banging in a previous review, and I can vouch for that.

The Premier Inn chain still charge £3 for 24 hour internet access, and at peak times, the signal slows down to something akin to a car travelling at 40mph on a motorway.

Breakfast is taken in a dimly lit pub across the road, and both the hot and cold buffet were distinctly unimpressive - tea comes from you injecting hot water from a flask into your cup, horrible catering standard sausages and bacon, and a miserable "fresh fruit salad" which looked anaemic.

  • Stayed: April 2012, traveled on business
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1  Thank wroughtironron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn London Croydon (Purley A23) Hotel, responded to this reviewResponded April 16, 2012

Thank you for taking the time to review your recent stay. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very helpful to us and we look forward to welcoming you back to Premier Inn in the future.

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Reviewed April 7, 2012

My family were attending a wedding nearby at the Hallmart Hotel which was expensive in comparison to the Premier Inn literally a minute walk away. We got a good deal by booking the non refundable , non changeable rate of £ 40 per night for a family room with breakfast an additional £ 8 per adult with kids eating free for every paying adult . Booking a room otherwise would have cost closer to £ 80 . The Premier Inn was located beside a food court serving Indian , Chinese cuisine at very affordable prices and also had a Mc Donalds, Subway and Pizza Hut a 1 minute walk away .Breakfast was of good quality and included bacon, sausages, fried tomato, mushrooms, baked beans and hash browns along with a continental selection in a lovely restaurant with free WiFi access.Wifi access within the hotel was £ 3 per 24 hours .The rooms were comfortable for a couple nights stay however the sound effects were not great and my sleep was affected by sound of guests in room above mine just walking on the floor. Check in and check out was excellent and staff polite and helpful. I would stay again at the right price with my family and found it good value for money .

Room Tip: Top floor away from car park and to minimize noise of guests staying in rooms above you.
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  • Stayed: April 2012, traveled with family
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Thank sylvia42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Croydon (Purley A23) Hotel

Address: 619 Purley Way | The Colonnades Leisure Park, Croydon CR0 4RQ, England
Location: United Kingdom > England > Greater London > Croydon
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Croydon
Price Range: $65 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Croydon (Purley A23) Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
Croydon West Premier Inn is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. We are located in the Colonnades Leisure park with a variety of restaurant and bars which include our partner pub, The Gipsy Moth. The Colonnades Leisure park is part of London's first Airport. The Airport Museum is minutes walk from the hotel. The hotel boasts 84 En-suite bedrooms with power shower and bath. Each room is equipped with high speed internet access offering guests a comfortable and connected stay. After a great night’s sleep, why not enjoy our All you can Eat "Premier Breakfast" for £7.99 per person. 2 children eat free with 1 paying adult. We are ideally located just off the A23 with free parking. Our parking facility has no height or size restrictions and is monitored 24hrs per day. We are minutes away from Wimbledon, the major wedding venues in and around Surrey and Gatwick Airport. Gatwick Airport is 15 minutes by Train from East Croydon Station. " At Premier Inn-Everything is Premier But the Price...."A GOOD NIGHT'S SLEEP GUARANTEED!!! ... more   less 
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Also Known As:
Premier Inn Croydon West Hotel Croydon

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