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“Loved the breakfast”

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Holiday Inn Express London Croydon
Ranked #10 of 24 Hotels in Croydon
MUM
1 review
“Loved the breakfast”
Reviewed May 3, 2009

I had been staying at this hotel for almost 3 weeks and in my expereince this is a very good hotel to stay in. The complimentary breakfast was the best thing that I loved about my stay.
The various options to choose from makes your first meal of the day a satisfying expereince.
Besides, the room facilites are also great and the rooms are cozy and comfortable.
The options available at the bar are also great.
I would definitely recommend anyone wanting to stay in Croydon to check in to this hotel for sure and you are sure to be satisfied !

  • Liked — The breakfast
  • Disliked — Approach to the hotel
  • Stayed June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank SAMUM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review, April 16, 2014
Dear Mr_Newman,


Thank you for taking the time to write a review about Holiday Inn Express London Croydon.
Thank you again for the feedback

Best regards
Giorgia M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

802 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
London, United Kingdom
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 28, 2009

We stayed here for a night and for £55 thought it was pretty good value . Its pretty basic stuff but has all you need - decent shower , TV ,tea and coffee making facilities in the room , reasonable bed (it was a bit lumpy but I think we've been spoiled by our memory foam at home) and a fresh continental breakfast.

Bad points were there were some dodgy looking stains on the sofa in the room and its in a bit of a rough looking part of town and the only places to eat round the area are fast food places.

But for ease of transfer to places like Gatwick you could certainly do alot worse.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mr_Newman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review, April 16, 2014
Dear Mr_Newman,


Thank you for taking the time to write a review about Holiday Inn Express London Croydon.
Thank you again for the feedback

Best regards
Giorgia M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed September 22, 2008

Stayed here as part of a weekend trip to see a London show. Reception were not really prepared for a coach load of us and it was a scrabble for rooms. The room itself was clean and adequate, the shower was excellent. We had a mix up with our room, we were given our key card and within 10 mins of being in our room, another guest came in and they had been given the same room as us. This must have de-activated our card because when we came back from the theatre, we could not get in our room.

Breakfast was adequate. The Bar is situated next to reception and reception staff seemed to do both jobs. We ordered Gin & Tonic which cost £9.90 for two and we didnt even get a slice of lemon.

The Hotel was hard to find as others have said, we could see the hotel from the main road, but it is a one way system.

Would not reccommend this hotel if visiting London

  • Liked — Shower
  • Disliked — Check in
  • Stayed September 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palmplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 16, 2008

I am normally a big fan of Holiday Inn Expresses but this one is the worst I have stayed in.
Reception is inefficient to say the least (although not helped by large groups trying to check in at the same time).
Have stayed here twice and found numerous things not working - the lifts seem particularly prone to problems.
The TV system doesn't seem to work most of the time (switching it off at the wall seems to get the basic TV working again but none of the extra features).
On a previous stay the kettle didn't work - rather than swap the kettle, the staff took the kettle and brought it back full of hot water.
Have also experienced broken Air Con and broken windows.

Breakfast not well stocked (had run out of most pastries and some cereal by 7:15...)

Cleanliness is not great and staff don't seem to care.

All in all, the worst (and most expensive) holiday inn express I have ever stayed in.

  • Liked — Convienient for Croydon Station
  • Disliked — Hotel is just not cared for
  • Stayed July 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank euro_train_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review, April 16, 2014
Dear euro_train_traveller,


Thank you for taking the time to write a review about Holiday Inn Express London Croydon.
Thank you again for the feedback

Best regards
Giorgia M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester
Level Contributor
79 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 23, 2008

Again in London on business but couldn't get a decent central hotel for under £100 so plumped for this down in Croydon. Just 15 minutes from Victoria and then a five minute walk from East Croydon Station. The trains run pretty late too so unless you are going clubbing this is not in a bad location for tourists either.

This is just off the main drag of Croydon too so you are close to shops/pubs etc.

Good sized, clean rooms. Fantastic power shower, decent comp. breakfast (so long as you are not desperate for full English) and very good lounge and bar areas.

Slow lifts if that's the kind of thing which worries you!

  • Liked — Location
  • Disliked — Nothing
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ybyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review, April 16, 2014
Dear ybyd,


Thank you for taking the time to write a review about Holiday Inn Express London Croydon.
Thank you again for the feedback

Best regards
Giorgia M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 12, 2008

We needed a bed for the night in Croydon and this met the criteria perfrectly both for location and comfort. We thought this was good value for a modern hotel room but we didnt quite understand the room. All of the lights operated using our door keycard. It was hard to work out how to work the lights because of this system. There were few places to hang clothes and towels which was a surprising omission to detail. Front desk service was friendly and efficient ad we enjoyed a late night snack and beverage at the bar. Would stay again next time we are in Croydon.

  • Liked — location and cleanliness
  • Disliked — no real dislikes
  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank VAtripstors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review, April 16, 2014
Dear VAtripstors,


Thank you for taking the time to write a review about Holiday Inn Express London Croydon.
Thank you again for the feedback

Best regards
Giorgia M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
essex
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 13, 2008

Stayed in the hotel for business purposes. Pretty drab and uninspiring. Nothing actually wrong with it, but not a great part of Croydon.

  • Stayed December 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Simonc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review, April 16, 2014
Dear Simonc1,


Thank you for taking the time to write a review about Holiday Inn Express London Croydon.
Thank you again for the feedback

Best regards
Giorgia M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London Croydon

Property: Holiday Inn Express London Croydon
Address: 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
Phone Number:
Location: United Kingdom > England > Greater London > Croydon
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #10 of 24 Hotels in Croydon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London Croydon 3*
Number of rooms: 156
Official Description (provided by the hotel):
Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests. ... more   less 
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Also Known As:
Holiday Inn Express London Croydon Hotel Croydon
Express London Croydon
London Holiday Inn

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