We visited this property due to visiting a sick relative in Croydon. We ended up moving rooms three times due to a guest smoking in non smoking room, & telephones not working. However, staff made an effort to move our luggage as they didn't have a luggage cart. Dani at the desk dealt with things very well, otherwise, our experience would have been much worse. Final room had issues, but duty manager dealt with complaints very well. If you are North American, the double beds are too small, book a room with twin beds....we plan to do this if we return. The location was awkward but accessible for us. We found the breakfast to be plentiful and good.
Also, we used Croydon cars to and from the airport...great service! We would have given this property 4 stars, but had one too many issues....maybe next time.
- Official Description (provided by the hotel):
- Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests. ... more less
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- Also Known As:
- Holiday Inn Express London Croydon Hotel Croydon
- Express London Croydon
- London Holiday Inn