We stayed at the hotel for six nights in October 2011.
The hotel is centrally located in Croydon and it's just a five to ten minutes walk from the hotel to the train station East Croydon, where you can get a direct ride to London Victoria station and the heart of London lasting around 15 to 20 minutes. The train runs every ten to 15 minutes. There was never a problem to catch one, no matter what time of the day.
The rooms were very clean and the staff was most helpful and friendly!!!
The offered breakfast's just increadible. You can chose between a huge variety of food of a continental and british breakfast: juices, coffee, fruits, rolls, croissants, baked beans, sausages, muesli and so on. In addition, they never ran out of anything, even until shortly before the end of the breakfast times.
The only downside was that the cutlery, the plates and the tables sometimes weren't cleaned properly. We were often cleaning the cutlery with napkins before starting to eat.
Near the hotel are some clubs and discos, causing a lot of noises, especially during the weekend (friday to sunday). During our first night we stayed in a room in the direction of a disco next to the hotel. It was nearly impossible to sleep well, due to the loud noises of drunk and partying people outside in front of the disco and loud music coming out of the disco itself, especially the heavy bass of the music was extremely annoying. The next morning, we complained about that and the staff told us to give the disco a call about that matter. When the same problem occured the following night, we were complaining again immeadiately. The staff on night duty, especially Keisha, was understanding and increadibly helpful! We were offered another and quiet room in the other direction of the hotel on the same floor and we could move into this room around 30 minutes after the complaint.
At this point I'd like express my thanks for this great service!
This hotel is a great stay and I'd always chose it again. It's an excellent value for the price, it's clean and the staff is friendly and helpful. Most important, if there's a problem, the staff is doing it's very best to solve it!
- Official Description (provided by the hotel):
- Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests. ... more less
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- Also Known As:
- Holiday Inn Express London Croydon Hotel Croydon
- Express London Croydon
- London Holiday Inn