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“Okay hotel but no effort made to make you welcome”

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Croydon Court Hotel
Ranked #21 of 24 Hotels in Croydon
Kibworth Beauchamp, United Kingdom
Level 6 Contributor
125 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Okay hotel but no effort made to make you welcome”
Reviewed December 6, 2011

Only stayed one night but the initial welcome was very staid, room more than adequate, clean tidy nice television and a sitting area.

Value for money at £75 bed and breakfast.

Breakfast was a completely different affair as the staff were very attentive and more than enough selection for the hungriest of eaters, if only the rest of the hotel staff were as obliging and wanting to give good service.

Morning check out was great, super service and a pleasent manner.

Regards

Chris B-R

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrisg0ufp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
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English first
Pontypridd, United Kingdom
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 20, 2011

This is more of a hostel than a hotel. The room I was in was small and depressing, and not very clean. Although fresh towels were supplied daily
I didn,t eat there so can't comment on the food.

If you are looking for somewhere to just lay your head for 1 night, then you could probably struggle on through. Any longer (I had the misfortune of staying for 3 nights) and I would give it a miss

There is a pub called Saint and Sinners about 5 mins walk away which serves great food at very reasonable prices.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank watp_70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 6 Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 6, 2011

Stayed in this hotel for a couple of nights in 2010 to visit friends in London.

Hotel was extremely cheap but not that cheerful. My 2 teenage sons could not stop laughing when there beds would fly across the rooms when they turned over in bed! (Was funny though)
Never ate the food there and did not stay long whilst we were there.
The hotel was basically used as somewhere to sleep, it wasn't good but it was not terrible. The rooms were very very dated but they were clean. The beds were not the most comfortable, but you could sleep on them.
For convenience of location, this was perfect for us, hence why we stayed there.
I would recommend this hotel as somewhere to sleep and that's it.

  • Stayed October 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 8u11d0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 23, 2011

We booked this through late rooms, 2 nights. It looked okay on the pictures and the price at £69 was middle of the road, or so we thought.
Realised at reception it was a place used by the council for homeless people.
We checked in, paid, then saw the room. THe hallway stank, urine, faces, vomit type smells, walls filthy and stagnant. Room, well...it was the most basic room I have ever seen, the rock hard paper thin 'matress' had about 5 of the 35 springs left in it. THe window was cracked (possibly the last guests trying to escape?) THe furniture was broken, the walls were filthy, the toilet was broken, including the seat, the bath unit was beyond believable.
I was so appaled and feared bedbugs, etc, that we decided not to stay there. We approached the staff there and was told, 'no refund'. THat was it really. We got them to call the owner, he stated no refund too. So we I contacted my bank and cancelled the payment, but a week later the 'hotel' took the money AGAIN?
We decided to put it down to bad exppereience. My advice - Be careful when you book rooms online as the actual rooms are not reflected in the promo shots.
Personally I wouldnt put a pig in this place.

Stayed June 2011, traveled as a couple
Helpful?
6 Thank we n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2011

If only we had read all the other reviews before staying at this hotel, we would never have stayed here! We were so looking forward to our friend's wedding we were attendind and thinking we would be staying in some luxury.... think again! Upon arrival there were dead flowers outside........ hotel smelt smokey and musty........ hallyway and stairs were in a disgusting state, I'de be suprised if they had been hoovered all year....... smudgy finger marks on doors......... so awful we didn't even want to sleep in the bed (slept on top but gave in in the middle of the night because I was cold!)......... This hotel really does need a good shake up, I would not recommend to anyone. We didn't even dare to brave breakfast, we went to the McDonalds just down the road which was very clean.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jenean82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 21, 2011

Our company booked us into this hotel for 2 nights for £69 per night for a room. OMG the toilet is so disgusting and dirty with stains on walls. The shower has no power and the temperature is impossible to control. So either the water is too hot or too cold. Seriously for that price we could have gone to one of the franchise hotel chains and not have to worry about what may crawl into your bed at night.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kacycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 20, 2011

Dont choose this hotel by just reading the information and photos they are not accurate and are very misleading! The building needs decorating inside and out. The rooms are small, dirty and very hot, the smoke alarm was covered by a sock! No hairdryer asked at reception and was told they dont have hairdryers!, dirty bathroom with shower not working,Only one coffee and one tea bag and no milk for two people! No toilet roll! for £79 for a room very bad, breakfast terrible only a bowl of rice crispies and toast disgusting not a contintinental breakfast as they state, breakast room not very big to cater for all the guests had to wait to get a seat, poor car parking no where safe to park the car as the gate at back not working and only limited spaces at the front of the building! I have severe asthma and phoned and asked to stay in a ground floor room i was put on the third floor up a lot of steep steps, was told fully booked so could not give me another room. Staff seemed to not speak English and were not friendly!, I asked about congestion charge and was told not to worry they post out the charge in the post , i found out at a cost of £120 when in fact could have paid on the day for £10! Do not stay here its awful, ive stayed at many hotels this is the worst experience by far, does not deserve any stars! A total Dive! Very noisy at night had no sleep! The best thing about this hotel was leaving to go home!

Room Tip: Go to another hotel
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
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Helpful?
3 Thank SLMON2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Croydon Court Hotel

Property: Croydon Court Hotel
Address: 597-603 London Road, Croydon CR7 6AY, England
Location: United Kingdom > England > Greater London > Croydon
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant
Hotel Style:
Ranked #21 of 24 Hotels in Croydon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Croydon Court Hotel 3*
Number of rooms: 50
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Also Known As:
Croydon Court London

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