We hosted a large black tie event here in October 2012 and our hotel room was accessed by someone with a key card and some valuable and personal possessions were stolen. On the following morning we were told that they could not say who two cards had been issued to, and these were used to enter our room. The hotel will not take responsibility and are now saying that the cards were issued to us, which seems unlikely as if that were the case they would have been able to tell us that straight away. Apart from the terrible shock of this event, the most upsetting part has been the lack of care and concern shown to us by hotel staff at every level. I would not recommend that you stay here. As an additional piece of information, the room was not equipped with a safe so it is possible that it may have been targeted by someone who knew this.
- Official Description (provided by the hotel):
- Set in 200 acres of beautiful Surrey countryside, De Vere Selsdon Estate is an historic country mansion with an 18 hole championship golf course, luxury beauty treatment rooms and well-appointed leisure club. Perfect for large scale business events in the area as well as romantic weddings, this picturesque setting also features extensive grounds ideal for outdoor team-building and celebrations. From the 23rd Dec -7th Jan that there are no restaurant open during this period. Breakfast will be available – lunch & dinner in the bar from a limited menu. Room Service will be available. ... more less
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- Also Known As:
- Selsdon Park And Golf Course
- Selsdon Park & Golf Course Hotel Croydon
- Selsdon Park Hotel Course
- Selsdon Park Croydon