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“Great lunch” 5 of 5 bubbles
Review of The Chateau

The Chateau
Ranked #23 of 458 Restaurants in Croydon
Certificate of Excellence
Cuisines: British, European
More restaurant details
Restaurant details
Good for: Scenic view, Romantic, Large groups, Local cuisine, Business meetings, Families with children, Kids, Special occasions
Dining options: Late Night, Dinner, Lunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Validated Parking, Waitstaff, Wheelchair Accessible
London, United Kingdom
Level Contributor
146 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Great lunch”
5 of 5 bubbles Reviewed December 28, 2013

After a great Christmas 2012 lunch at this restaurant, our party of eight decided to book again in 2013 but this time the week before the Christmas menu. We were not disappointed, the food was excellent, the price excellent and the service was excellent. This venue, with its wonderful French interior, on site parking and affordable set price menu, is a restaurant I would recommend and we will defiantly be back again.

  • Visited November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank carol_trower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

Visitor rating
    161
    46
    27
    14
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“What a brilliant night”
5 of 5 bubbles Reviewed November 19, 2013

Great food, attentive service and fabulous entertainment - what more could a night out need ? And this was provided by the Vegas Party Night last Friday. Jeremy certainly knows how to organise a fab night - food was lovely and service great and the act So Swing were brilliant - already booked for the next one on the 17th January ...

  • Visited November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Annette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“50th birthday celebration”
5 of 5 bubbles Reviewed November 3, 2013

A little while ago I celebrated my 50th birthday at the chateau, we had a private room the napoleon room for our party of ten. From the moment we arrived we received an amazing standard of service by all staff. Jeremy the manager was very knowledgeable about different wines and was more than happy to recommend great wines for the various courses, we had the Sunday lunch menu which was excellent value and the portion sizes were large with the food being a great standard. There was a separate option in the Sunday lunch menu for children and so the grandchildren could have an enjoyable meal too. The staff were very friendly and professional despite the restaurant being busy nothing was too much trouble all my guests commented on how lovely service and food was we are happy to recommend this restaurant to others and will be going back again for the next family occasion it was especially nice to have the option to celebrate in a private room so the grandchildren could move about as they pleased without disturbing others. Very happy customer

  • Visited September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Mrskayw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“A great evening”
5 of 5 bubbles Reviewed November 2, 2013

We had a great evening in Friday at the chateau special dinner night. 3 course menu with choices! And a glass of wine with each course, food and wine were excellent alone with good service. The maître d talked us through the wines, picpoul de piney, carmenere gran reserva and desert wine, and the desert wine, an Aussie semilon! What value at £29.75 per person the restaurant was fall we will defiantly be back! The Hanna party!

  • Visited November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Saraht8900000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
94 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Not quite the place it once was”
3 of 5 bubbles Reviewed October 21, 2013

I last visited the Chateau some 20 years ago when it was considered one of the best restaurants in the Croydon area. I didn't really expect to have maintained those lofty standards but was a bit disappointed it now only aspires to be average, at least as far as the set 3 course dinner was concerned At £22pp it was a reasonable enough price but the menu was rather limited, the food portions on the small side and the service a little sloppy and rushed. The décor in the restaurant remains very pleasant but there were signs of wear, for example where my wife cut her finger on a screw protruding from a toilet door handle. On a Saturday night at least they are far more interested in catering for weddings and parties in the adjoining function rooms than catering for restaurant guests - as highlighted by the fact one of our servers was totally unaware of the contents of the set menu and admitted it was his first day. I don't blame him for that because management should have provided better induction training before starting. At the end of the meal we asked if we could sit in the bar for a drink whilst waiting for our taxi to arrive. No sooner had the drinks been served when we were inundated with the people having a birthday party who wished to take photographs around the focal point fireplace of the main players, clearly with permission from management but with no consideration for other bar users. To her credit, one member of the party apologised to us for the disruption being caused, but the staff said nothing until advising our taxi had arrived. Guess it might well be another 20 years before we go to the Chateau again given the other choices in the area.

  • Visited October 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
3 Thank CruiseInvestor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venturi69, Owner at The Chateau, responded to this review, October 22, 2013
Every now and then we get a review that puts a bitter taste to your mouth and in most cases is not from your regular clientele ,who support you for years and years by using the restaurant as often as they can but from guests who we have not sen for decades.And it seems that everything we do is never enough.We would like to welcome everyone and anyone to come to our establishment and give it a try.Obviously it's a traditional restaurant not like any other but that is the reason why it has survived for as many years as it has(since 1978)serving guests as best as we can to our ability.Our set menus have always been good value and have more choices available than most other restaurants offer.Theres also our A La cart menus available every day to choose from,so there's something for all at any time.
As a client visiting other restaurants,I have also had indifferent experiences but have always politely mentioned the concerns to the managements in order to rectify and avoid the pitfalls in future.We are here to serve and make sure your visit to us would be an enjoyable one.
Farid.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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