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Jurys Inn London Croydon
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Reviews (1,952)
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Reviewed December 15, 2013

Booked in for the one night after the office party (Cheaper than a cab home!). Have to say the staff were very professional if a little formal so that set a good early tone. A reasonably spacious room though a couple of minor gripes. The door didn't always click shut probably and took a couple of beefy bangs to close. Also a slight musty smell from the bathroom though that soon disappeared. The view of the tramstop and the shopping centre were hardly wildebeest sweeping across the veldt but I'd booked the room to crash in not to admire the view! For that it was spot on, comfy beds and slept like a lamb. Kudos to a cracking cooked breakfast as well which set me up for the day whilst my co-workers were nursing their hangovers!

  • Stayed: December 2013, traveled solo
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Thank Paula G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2013

I recently stayed here for three weeks as I was in Croydon for work. It is very convenient for both train stations and the bus station, and is only a couple of minutes walk from the town centre.
The room was clean and tidy, with TV, kettle etc, and the bathroom had a good shower. The room cleaned everyday. WIFI is available but I'm not sure it is free for everyone - I was staying there through my work so it was included.
Breakfast was fine - buffet choice of pretty much anything you might want: hot, cold, cereals, breads and cheeses...even porridge! The restaurant and bar menus were only ok - for a vegetarian there wasn't much choice.
Lastly, the staff were friendly and helpful when needed. The hotel has safety deposit boxes you can use for your valuables and a room where you can lock your luggage on check-out day if needed.

  • Stayed: November 2013, traveled on business
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1  Thank Sunley-Griffin-Smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

I have stayed a lot in this hotel and always prefer it on my visit to london. It is located just 5 mins away from the Train station at east croydon from where there are train to Central London every 15 mins. Great places to have fun, shop and eat nearby at High street. The Club Tiger Tiger is also located very closeby which is great for saturday night parties.

Room Tip: all rooms are good
Stayed: January 2013, traveled on business
Thank uditberlia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

No point to mention the standard stuff going about in this business travellers orientated hotel. I just want to express my disappointment with three particular flow downs: the room aircon was not warming up properly and it was a very cold November night; the tv control was seizing working from time to time and there were no tea spoons at breakfast to stir your hot drink.

Stayed: November 2013, traveled on business
Thank Sa6o-Alfonso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jurys-Inn-Manager, General Manager at Jurys Inn London Croydon, responded to this reviewResponded December 11, 2013

Dear Sa6o-Alfonso

Thank your for your comments and I am disappointed to learn that you did not enjoy your stay with us.

I would like the opportunity to investigate the issues you outlined in your review further if possible and can be contacted directly on michelle_hickey@jurysinns.com if you wish to do so.

Kind Regards

Michelle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013

I read some bad reviews on the Hotel which almost put me off but I am really glad that they didn't

the stay was great, the breakfast had plenty of choice and the rooms quiet and comfortable and the staff were very helpful and friendly. Can't say much for Croydon but who can !!

Room Tip: My room was on the tenth floor and was quiet even though it was the weekend
  • Stayed: November 2013, traveled on business
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2  Thank Jal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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