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“Good value hotel, rooms small for 2”

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Hampton by Hilton London Croydon
Ranked #3 of 24 Hotels in Croydon
Reviewed January 6, 2013

Very modern, clean and bright reception, rooms are very compact and bright with limited space for storage, and bathroom sliding door is shared with wardrobe. Very "cosy" for 2 adults sharing. Bar food has a limited menu, breakfast can become very busy at certain times and had to queue to use toaster and sit in the bar area to eat due to limited amount of breakfast area space. Plenty of staff on hand who were polite and friendly. Car parking opposite was good value at £5.00 overnight. Hotel only 8 minute walk to the shops. Would stay again no question.

Room Tip: Corner rooms are slightly larger and some have an extra window.
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  • Stayed: December 2012, traveled as a couple
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1  Thank oldcarlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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943 - 949 of 1,226 reviews

Reviewed January 6, 2013

Through booking to book this hotel. So the price is cheap. Our room is small but some rooms are larger. Near east Croyton station, easily assess to Victoria and London Bridge station. The surrounding are not good as it is in Croydon.Good facilities. Nice staffs. The lugggage from flight are sent to rooms directly. Nice breakfast. Recommended.

  • Stayed: January 2013, traveled with friends
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Thank Amber_Xd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Recent hotel but already showing signs of detioration on the walls and ceilings (see photo).Short walk to East Croydon train station. Close to a big shopping centre. Double rooms are tiny, no space for putting suitcases or even moving if the sofabed is layed out. No baths in any of the rooms. Open showers with no curtains just a small glass shield that is fixed. Water goes everywhere. In the handicap rooms there are shower curtains and the shower is much bigger. We were moved 3 times within 10 days. First room 613 blinds were not functional and then the electricity got cut off after the fourth day. Second room 603 handicaped room a bit bigger but poor reception for wifi and then had to change again after a couiple more nights in this room to room 703. Our child accidently spilt orange juice on the bed in both previous rooms and the hotel made us pay immediately CHf 35.00 to clean each matresse as they say they have to ask a professional cleaner to come in and clean the matresses!!!?. In all our travelling worldwide this is the first time we have been charged for something like this. So if you go here with children be careful!! We do not undertsand why they didn't let us know straight away then we would have been more carefel instead they waited two days before telling us. Breakfast area is too small, guests eating breakfast whereever they could find space (in reception area, bar area). Had to wait twice two hours before our room was cleaned after being out all day we came back at 4pm. Hotel staff not so friendly, only good to give excuses why all these problems occur as if it was our fault. Breakfast staff though were great. Avoid eating the croissants they are industrial made and taste horrible. On 25th December 2012 we ordered at the bar two dishes and they brought the peas 10 mins later and forget to bring our side dish. Nothing for children to do at the hotel. Rooms not cleaned well and we had to keep asking that they put enough towels in the room as we were 3. Photos are of the handicaped room. We were not at all satisfied with this hotel and we will never put out foot in this hotel again. Not up to Hilton standards at all.

Room Tip: Choose higher floor, handicaped rooms are much bigger but toilettes, basins are low, room 603 poor w...
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  • Stayed: January 2013, traveled with family
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1  Thank vavrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013

We booked this as a cheap option for a girls birthday weekend for its close proximatity to the station and links to the city, and on our walk to the hotel we were wondering what we had done as Croydon is not the most scenic of places, but oh my this was by not means the the cheap hotel we expected it was lovely our rooms were sparkly clean large enough with comfy beds. A buffet style english breakfast or if you or prefer fruit,cereal and toast was included unlike a lot of other hotels in this price range.Staff friendly and helpful even when 10 of us arrived a little merry at 3am they happily made hot chocolates. So helpful was a bag store service at no extra cost so we could check in early and after checking out leave our bags safely until ready for the homeward journey. Excellent stay. Great value for money would happily stay again ......

  • Stayed: November 2012, traveled with friends
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1  Thank Mumager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

Due to having some building work carried out, my family decided to spend a weekend here, and how pleasantly surprised we were. Croydon is not the most glamourous of locales, and there is a surfeit of barely adequate hotels in the area, but the warm and friendly greeting we received upon arrival made us feel as if we were on a proper holiday. The staff here are extremely polite, friendly and very helpful, and it appears as if they are happy to work here, and take pride in what they do. The room was fantastic, with superb facilities, and was spotlessly clean. Breakfast is a buffet type affair, with all of the goods on offer regularly topped up, so there is no waiting around for anything. Upon checkout, we again received a warm and friendly service, and felt that the staff were sincere in their farewells. I would not hesitate to stay here again as we thoroughly enjoyed our "holiday" in Croydon, thanks largely to the wonderful people at Hampton By Hilton.

  • Stayed: December 2012, traveled with family
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Thank Jorge-Valentino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2012

I've never heard of this hotel chain before so we thought we'd try it out based on some of the good reviews here. However I was rather disappointed by the decor of the main lobby - too bright and open/uncomfortable for me. The rooms are also very small as everyone here has said. There is barely enough room for two people. If you were on your own the rooms are probably not too bad. The TV is nice and big though. The shampoo in the bathroom is awful! It made our hair feel horrible while washing. But much to our relief we still had our hair after getting out of the shower. The breakfast was OK except for the sausages and scrambled egg. We didn't stay for dinner so can't comment on that. The staff at night appeared untrained and were not very good at communicating in English so I gave up with them. The staff during check in and out were great though, The hotel has no car park of it's own but there is a rather dodgy NCP car park opposite. It is cheap to park there if you ask at the hotel but be warned the car park is unmanned and very dodgy at night.

  • Stayed: December 2012, traveled as a couple
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1  Thank SebEllis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012

I stayed for business and as such didn't expect the world. I was however, pleasantly surprised. It served the purpose I wanted it for, cheap clean, breakfast and convenient.

I was pleasantly surprised with the size of the shower!

I found the staff friendly and helpful.

The only issue I had was with the Sausages which weren't brilliant. The mini Hash Browns however, were ace!

  • Stayed: December 2012, traveled on business
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Thank SallyBeaumont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton by Hilton London Croydon

Address: 29/30 Dingwall Road, Croydon CR0 2NB, England
Phone Number:
Location: United Kingdom > England > Greater London > Croydon
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 24 Hotels in Croydon
Price Range: $78 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hampton by Hilton London Croydon 3.5*
Number of rooms: 32
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