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“Italian Cafe” 3 of 5 bubbles
Review of Bella Italia Croydon

Bella Italia Croydon
Ranked #301 of 458 Restaurants in Croydon
Price range: $9 - $20
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Families with children, Kids
Dining options: Lunch, Dinner, Breakfast, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Found along George Street, just off the High Street in central Croydon, Bella Italia is a favourite Italian restaurant for affordable eats. Decorated in the trademark rustic country style with tiled flooring and warm hues, this Croydon outlet of the popular restaurant group is always busy. The menu is wide and varied with something for everyone. Start with a tasty bruschetta topped with tomatoes, red onion, basil and rocket and follow with a steaming bowl of mushroom risotto. Desserts like the Godfather (chocolate fudge brownies, vanilla and toffee ice cream, chocolate sauce and fresh cream) ensure a meal is rounded off in style.
Kingston upon Thames, United Kingdom
Level Contributor
129 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Italian Cafe”
3 of 5 bubbles Reviewed April 6, 2014

We went to Bella Italia for a pre-concert (Fairfield Halls) meal.
The plan was for a quick single course & a couple of beers; which is what we got.
Adequate for the occasion, but very average service & average food quality. Nearly £25 per head which was not good value for what we had.
I last went to Bella Italia for lunch about 7 years ago, I’m certain it was independent then and I recollect being reasonably impressed. Chain ownership has certainly not done anything for the restaurant. To summarise: as a Café – adequate. As a restaurant – look elsewhere; which for Croydon is not so easy to find a good retaurant

  • Visited March 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank beachcomber633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

Visitor rating
    23
    35
    34
    25
    39
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Epsom, United Kingdom
1 review
“Shocking”
1 of 5 bubbles Reviewed February 22, 2014

Myself and my partner had a voucher for Bella Italia so drove out of our way to the Croydon branch as that was the closest one to us. My partner ordered spaghetti carbonara which he found a lump of mince and something else from a completely different dish. When he complained, the manager on shift didn't apologise once; she just took the dish away from him and came back with a menu. She almost seemed annoyed that he'd complained! Then, by the time I had finished my dish, (which i found a piece of cling-film in) my partner then got his new dish. When it came to paying, the manager said our voucher card was invalid so we had to pay £35. I noticed that the manager was extremely short and abrupt in the way she answered the phone and dealt with fellow customers. Also, the toilets were dirty. I'd not recommend this restaurant to anyone.

  • Visited February 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Katie494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
“Below standard and disappointing”
2 of 5 bubbles Reviewed February 12, 2014

I have been to many Bella Italia restaurants and they have all been fine. This one is not. It was a quiet night but service throughout was slow and inattentive. Food took a long time to arrive and was mostly OK except the soup which was lukewarm. Automatic service charge at 12.5% is not acceptable. Whole place looked tired an in need of a revamp, a bit like the surrrounding area. Well below the normal standard for this chain.

  • Visited February 2014
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank YourRovingReporter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Was not impressed”
1 of 5 bubbles Reviewed January 29, 2014

The food was OK, less on presentation more on the taste please. We were waiting about an hour for our food to come, The waiters could have been a bit more welcoming.

Visited November 2013
Helpful?
Thank Kitkat201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
68 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
“A nice meal and lovely staff”
4 of 5 bubbles Reviewed January 26, 2014

The food was good although the first choice starter and dessert we wanted was not available. The staff were very friendly and helpful. I object to having a 12.5% "optional" service charge added to my bill. You could have it removed I suppose but I don't expect many people would - we felt obliged to pay but I did confirm first that it went to the staff and not the company. The meals were hot, tasty and we didn't have to wait too long. I would visit again as we enjoy Bella Italia and you know it will usually be good wherever you go

Visited January 2014
Helpful?
Thank Andrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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