I stayed for two nights at the hilton, parking was good and free. Check in was easy and the room was nice and big and clean. Like a few of the other reviewers commented, some refurbishment could be done. The sink had a crack, net curtains had holes in it, stains on the carpet.
The staff were all pleasant, however I do have one gripe with one of the staff. I ordered room service on my first night after arriving late and feeling tired. The woman on the phone at room service 'Katie' was quite abrupt and rude after taking my order. She told me that I should have put that I would be ordering room service when i booked my room....however I had not anticipated that I would be. I understand why she told me, so that payment could be taken automatically from my card. But unfortunately she was rather rude and I didnt really appreciate being spoken to like that. Perhaps management need to re-brief her on how to speak to paying customers!
- Official Description (provided by the hotel):
- Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly, Cancelon and Evoline ltd so you can book your Hilton London Croydon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Croydon Hotel Croydon
- Hilton Hotel Croydon
- Hilton Hotel London
- London Hilton