We started planning our wedding reception in January. The events coordinator Rebecca couldn't manage to understand our requirements and so after a meeting general manager who understood exactly what it was we were handed us back to Rebecca.
Being the meticulous person I am, albeit slightly anal about having everything in writing I made sure every discussion I had with Rebecca was documented.
Everything was planned and the agenda for the evening was set. I was offered the venue from the night before and although this was not required I agreed (in writing by Rebecca) I would come to decorate the venue from mid-day. I was told this was 'perfect!' On the day we arrived and 1pm to find that there was another wedding taking place! It had been double booked. What a panic!
Fortunately the duty manager was on the ball and really helped clear the venue as soon as possible, and she coordinated it perfectly! She listed to our agenda and corrected some mistakes (again!).
The food was amazing, compliments to the chef!
The resident DJ was great! Everyone thoroughly enjoyed themselves.
Overall, good, but I would go over things with Rebecca 1000 if you want things to be perfect!
I spoke with the general manager Danielle after the event and she was very understanding. We were compensated well too, which although didn't take away what happened on our special day, it was a very nice and welcome gesture.
The cleaning staff are great too, and the hotel is generally tidy in appearance.
Would I organise another 'special' party here? Probably not. Although the food was nice - I'd be tempted!
- Official Description (provided by the hotel):
- Originally built in 1928 to serve the airport, the Hallmark Hotel London Croydon Aerodrome has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, the Hallmark Hotel London Croydon Aerodrome offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel. Discounted rates for hotel guests. ... more less
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- Also Known As:
- Aerodrome Classic Hotel Croydon
- Classic Hotel Croydon
- Croydon Classic Hotel