I paid a very good price for a hotel on the outskirts of london and given the surface comparison of facilities and prices against a premier inn or travelodge, this would win hands down. However not is all is what it seems. The staff are poorly trained unmotivated and definitely unsupervised.
They are classically the result of a a management system which pays too little, expects too little, and gets too little.
The positives: It seemed clean, newly refurbished and the design wasn't bad for the price I paid £50 per night. But the full price!!!!!!!!!1
Parking if you come by car is probably very good unless they have a function. Public Transport is great
Can't Rate - The food I didn't eat any.
Negatives - Completely understaffed - unfriendly unresponsive staff - poor information - check out time supposedly 11 am. We heard room cleaner trying to clear someone out of their room at 9am. Half an hour to get served at the bar with approximately 10 people max in the bar. This sort of service was not one night but both night we stayed. Bed was extremely uncomfortable and room was claustrophobic. Outside it was approx 14 degrees. We had the fan on all night full blast windows and curtains wide open and were completely naked apart from a sheet. What would this room be like if london is warm?
- Official Description (provided by the hotel):
- Originally built in 1928 to serve the airport, the Hallmark Hotel London Croydon Aerodrome has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, the Hallmark Hotel London Croydon Aerodrome offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel. Discounted rates for hotel guests. ... more less
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- Also Known As:
- Aerodrome Classic Hotel Croydon
- Classic Hotel Croydon
- Croydon Classic Hotel