On our first nighy before we flew we didnt think it was too bad. The car park is a bit bumpy not suitable if you have a low car. The reception staff were fairly helpful. We went to our room. It was an ok size. Clean bedding lots of clean towels and extra blankets and lovely and warm. Bathroom was clean and they had freeview tv. Although the window was mouldy and the curtains hanging.off we could look past that at it was such a cheap place to stay! We had plenty of hot water and tea and coffee supplies.
But on our return we stayed again..we arrived at 12 after a 10hr flight. We knew we couldnt check in until 3 but they said we could check in at 1.30! Great. But we had nowhere to go theres nothing near the hotel. The restaurant wasnt open so we sat in a freezing cold lounge. We finally went to chrck in and asked when the restaurant opened got told 2, 2.30. Went to our room. It was freezing. Had only a small electric heater. Small tv. The shower had no hot water. The tea and coffee facilities shelf where you boil the kettle was over the head of the single bed!! Way to dangerous!! Also the tv was on a small wall mounted rotating thing and the tv wad literallt slipping off. And theres no lift at the hotel.
We went to the restaurant at 230 to be told it didnt open until 3! We ordered baguettesess than satisfactory. Got told not to have the burger. Steak or much else! Not a great stay. I will definatley spend a bit more on a hotel next time
- Official Description (provided by the hotel):
- The Russ Hill Hotel is based in a 19th century manor house and set in nine acres of countryside within the charming village of Charlwood. This Gatwick hotel offers great value, comfortable accommodation and is conveniently placed just 4 miles from Gatwick Airport making it the perfect stopover either before or after flying. Transfers are by taxi with special rates in place. ... more less
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- Also Known As:
- Russ Hill Charlwood
- Hotel Russ Hill
- Russ Hill Hotel Gatwick
- Russ Hill Hotel Charlwood, Surrey