We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Macdonald Frimley Hall Hotel & Spa
Ranked #3 of 7 Hotels in Camberley
GreenLeadersBronze level
Stockton on Tees, UK
Level 5 Contributor
90 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
“Good service”
Reviewed December 7, 2010

I have stayed here several times but was prompted to write a review this time due to the excellent service I received at breakfast with particular mention for the waiter, Ben, who was happy to facilitate a special request for a particular meal I wanrted that was not on the menu. The rooms are pleasant and comfortable. Recommended.

  • Stayed November 2010, traveled on business
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_frimleyhall, General Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review, December 14, 2010
Thank you Louise068 for your kind comments. I will of course pass on your comments to my team. As you have experienced, they are very passionate and committed to delivering the highest standards of service, quality and customer care which is shown by the number of guests that are coming back for a return visit, time and time again. We look forward to extending you a warm welcome back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,007 reviews from our community

Traveler rating
    597
    588
    474
    221
    127
See reviews for
329
849
38
316
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Saintes, France
Level 6 Contributor
183 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed December 4, 2010

Good rooms & service, not cheap to eat in the restaurant though the food is good. Some very good local restaurants are worth a try. Don't trust google maps to get to the hotel follow the instructions on the web site. We got lost as the hotel is beyond an estate & not accessable from the route given by google. If we'd followed the web site we'd have seen the signage. Free web access in the rooms is useful. Overall a good stay and I'll be back.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank digbyl177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_frimleyhall, General Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review, December 6, 2010
Thank you Digbyl for your kind comments. I will of course pass on your comments to my team. As you have experienced, they are very passionate and committed to delivering the highest standards of service, quality and customer care – which is shown by the number of guests that are coming back for a return visit, time and time again. We look forward to extending you a warm welcome back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 22, 2010

Held a private 50th birthday party (dinner, casino tables & disco) for my husband. Del, who oversaw the room set up and the running of the event, was absolutely fantastic (and I have very high standards when it comes to service and am not easily impressed). Not only did the event run smoothly (which you would expect) but he went above and beyond. He ensured all my 'props' (table centre pieces, spy cutouts - it was a James Bond theme party) were all packed up for me, ready to collect the next morning. He also made sure that all the presents and cards were moved to another private room (which had been set aside for our guests for a private breakfast) and locked overnight, again ready to collect in the morning.
I would definitely use Frimley Hall for any future events as their pricing and facilities are perfect.
The only downside for me, which I hope will be taken as constructive feedback, is the service received at Reception. The hotel was very busy that day - not only with our party guests but with other guests and it seemed that the gentleman on Reception could not easily cope with the numbers. There did seem to be a shortage of staff generally.

  • Stayed November 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuxuryTraveller36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_frimleyhall, General Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review, November 24, 2010
Thank you LuxuryTraveller for your kind comments. I will of course pass on your comments to my team. As you have experienced, they are very passionate and committed to delivering the highest standards of service, quality and customer care – which is shown by the number of guests that are coming back for a return visit, time and time again. We look forward to extending you a warm welcome back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camberley, United Kingdom
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 21, 2010

We attended a family party here. The hotel is well situated and has some nice facilities including a pool and spa. The rooms are OK but some were very cold and some extremely hot and it proved impossible to do much about either. The hotel is supposed to be disabled friendly but does not have a lift and instead you have to push a wheelchair round the building.
The food style is sort of fine dining without the finesse. The portions are small but well cooked though very expensive and not fantastically tasty. I would have expected side dishes included for this money. The deserts were lovely. The bar service was a bit slow and the barman doesn't seem to know what he's doing and the bar prices are very high. The staff are all very courteous and do their best but some breakfast orders got muddled up.
The scrambled egg at breakfast was awful, cold, watery, lumpy and tasted unpleasant.
Hard to enthusiastically recommend this hotel overall as it is expensive.

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NickAFarnham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_frimleyhall, General Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review, November 24, 2010
Thank you NickAFarnham for your review. I was most concerned to read your comments as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with Macdonald Frimley Hall Hotel & Spa. Please accept my sincere apologies for the shortfalls experienced on this occasion.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wokingham, United Kingdom
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 30, 2010

We had a lovely meal at this hotel. The blade of beef that I chose for main course melted in the mouth and our desserts were delicious. The service was very good and all in all we had a very pleasant evening out. We will definitely go back!

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank plutotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_frimleyhall, General Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review, November 24, 2010
Thank you plutotraveller for your kind comments. I will of course pass on your comments to my team. As you have experienced, they are very passionate and committed to delivering the highest standards of service, quality and customer care – which is shown by the number of guests that are coming back for a return visit, time and time again. We look forward to extending you a warm welcome back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level 2 Contributor
5 reviews
Reviewed October 27, 2010

I went to Frimley Hall for a birthday meal with my boyfriend. Usually eating out can be a problem for me as I don't eat meat, fish, eggs or dairy - a chef's nightmare basically. Having let the kitchen know my requirements in advance they prepared a stunning 6-course meal for me, great presentation and flavours and impeccable service. The fact that they went to so much effort to accomodate my diet was amazing. Highly recommended.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hatewashingup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_frimleyhall, General Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review, November 24, 2010
Thank you HannahReeves for your kind comments. I will of course pass on your comments to my team. As you have experienced, they are very passionate and committed to delivering the highest standards of service, quality and customer care – which is shown by the number of guests that are coming back for a return visit, time and time again. We look forward to extending you a warm welcome back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surbiton, United Kingdom
1 review
Reviewed October 27, 2010

We held our wedding and recption here in May 2010. What a fantastic day it was. I could not find fault with the hotel or staff. The room for the reception looked stunning. The food was delicious. We had so many lovely comments from family and friends saying that it was a lovely venue and the best food they had ever had at a wedding.

Emma and Delaray were both brilliant. Emma is a very good organiser and Delary ran the day very smoothly indeed, he kept everything moving at the right pace without been rushed.

The entrance hall and gardens are fantastic for pictures.

We also had a family/friends meal the night before the wedding which Delaray again organised, and was also really nice.

Amazing day had by all. Truly can't thank everyone enough for such a memorable day.

  • Stayed May 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JOMCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_frimleyhall, General Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review, November 24, 2010
Thank you JOMCM for your kind comments. I will of course pass on your comments to my team. As you have experienced, they are very passionate and committed to delivering the highest standards of service, quality and customer care – which is shown by the number of guests that are coming back for a return visit, time and time again. We look forward to extending you a warm welcome back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Camberley
4.7 mi away
Macdonald Berystede Hotel & Spa
1.4 mi away
Pennyhill Park, an Exclusive Hotel & Spa
10.6 mi away
The Runnymede on Thames
Show Prices
Show Prices
Show Prices
8.8 mi away
Savill Court Hotel & Spa
9.5 mi away
Great Fosters
Great Fosters
#1 of 5 in Egham
1,062 reviews
16.8 mi away
De Vere Wotton House
De Vere Wotton House
#1 of 8 in Dorking
114 reviews
Show Prices
Show Prices
Show Prices

Been to Macdonald Frimley Hall Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Macdonald Frimley Hall Hotel & Spa

Property: Macdonald Frimley Hall Hotel & Spa
Address: Lime Avenue | off Portsmouth Rd, Camberley GU15 2BQ, England
Location: United Kingdom > England > Surrey > Camberley
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Camberley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Frimley Hall Hotel & Spa 4*
Number of rooms: 98
Official Description (provided by the hotel):
A beautiful Victorian Manor House, on the Surrey/Berkshire border, just 15 minutes away from the M3 Motorway, Ascot Racecourse and Farnborough Airfield, boasting landscaped grounds, 98 bedrooms with every modern facility and a Vital Leisure Club with 5 Beauty Treatment Rooms. The ideal venue for all occasions whether it be business,conference or a Wedding, Macdonald Frimley Hall is Surrey's premiere Wedding venue. This Victorian Hotel is the perfect stayover for trips to Legoland, Windsor Castle, Ascot Racecourse and Virginia Water. The award winning 2 AA Rosette Linden Restaurant offers a sumptuous Menu,using the highest quality produce available to our Chef. Macdonald Frimley Hall's Spa facilities include a 17 metre swimming pool, technogym, sauna and steam room plus beauty treatment rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Hotels.com, Booking.com, Travelocity, TripOnline SA, Cancelon, Cheap Tickets, Hotwire, Evoline ltd and HotelQuickly so you can book your Macdonald Frimley Hall Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Macdonald Frimley Hall Hotel Camberley
Macdonald Frimley Hall Hotel And Spa
Macdonald Frimley Hall Camberley
Macdonald Frimley Hall Hotel & Spa Camberley, Surrey

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing