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Pennyhill Park, an Exclusive Hotel & Spa
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Reviews (2,239)
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All reviewsascot barengland rugbyafternoon tealatymer restaurantpenny hill parkice roomchanging roomsjunior suitehuge bathroomcourse tasting menuindoor poolmichelin starfour poster bedbirthday treatunderwater musicsconesevery member of staff
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1,370 - 1,375 of 2,239 reviews
Reviewed March 9, 2014

Took my wife for afternoon tea on her birthday. The staff were second to none when it came to customer service. They were attentive without being intrusive. They were very polite and made us feel very welcome and special. As a surprise they brought out a dish with carefully selected sweets and a Happy Birthday message. This was not requested and was a nice touch to the afternoon.
The sandwiches were tasty and plentiful. The selection of specialist tea was good and they ensured that the pot was topped up. The cakes were beautifully made with the taste to match. The best was the carrot cake. My God was that a scrummy. I would definitely come here again for afternoon tea and recommend it without hesitation.

  • Stayed: February 2014, traveled as a couple
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1  Thank Art L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this reviewResponded March 14, 2014

Dear Art
Our award winning Afternoon Tea is a great way to celebrate a special occasion and I am very pleased to hear that you enjoyed your visit to celebrate your wife's birthday. Now that the weather is improving we can serve Afternoon tea on our Lily pond terrace as well. Thank you for taking the time to post your review. Kind regards Julian

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Reviewed March 7, 2014

Moment you arrive the very friendly concierge are waiting for you, drop your car keys in there hand and they do the rest, park the car and take bags to your room.
The evening meal was great and our young waitress (Sarah) served and advised us on which wines accompany the cheese board, she knew every think about the selection of wines and gave a us a few tipples to try, and a nice selection of 7 chesses
Next day we visited the Spa which is superior to any others in the UK. We had sunshine and sitting out in the hydro pool, and the hot tub, and the jacuzzi’s. Inside a selection of steam rooms, and foot message and 20mtr swimming pool
Currently they’re building a decking area around the outside pools, but on the Friday when we arrived the work had stopped and also no work Saturday morning. If you go during the week then expect some noise when using the outside pools, or check with the hotel, work should be completed during April

  • Stayed: February 2014, traveled as a couple
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Thank terry_sherwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this reviewResponded March 14, 2014

Dear Terry
I am so pleased to hear that you enjoyed your stay with us and experienced the Spa and The Brasserie Restaurant. The outside pool area will be ready from 1st April. It will be a fantastic area in which to relax by the pool with food and beverages served from the pool bar. I hope that you will have the opportunity to return during the summer to try it out. Kind regards Julian

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Reviewed March 4, 2014

The beautiful Spa prepped us for a very relaxing weekend of doing very little. I think we went in every room, smelled every scent and swam in anything deep enough. The food at The Latymer was exquisite and the wine pairings were perfection. So much so that we're ordering bottles of two of the wines we drank on Saturday after being given the details by the Sommelier.
The hotel really couldn't have bettered the experience we had this weekend. They just got it very right and all was seemingly effortless.
Particular praise for the Concierge/Porters, one of which even gave us a brief history of Pennyhill Park when I asked and also the Tehran/German Sommelier who is utterly engaging and obviously loves what he does. We will be returning.

  • Stayed: March 2014, traveled as a couple
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Thank Vicky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this reviewResponded March 14, 2014

Dear Vicky
Thank you for your lovely review. I am so pleased to hear that you experienced the Spa, The Latymer and the whole team looked after you here at Pennyhill. We very much look forward to your next visit with us. Kind regards Julian

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Reviewed March 3, 2014

From the moment we arrived outside reception to leaving the following afternoon our stay at Pennyhill Park was fantastic!!
We stayed on a Sunday night special for my husbands birthday treat and had the most amazing time.
The Spa was excellent and the pool so peaceful - Would love to have this in my back garden!!
Dinner at the Brasserie was delicious and drinks in the Ascot bar prior to this was very relaxing.
All the staff were incredibly attentive and very polite and every one wished my husband a very happy birthday. We even had a gorgeous birthday cake waiting in our room on our return after dinner .
Our room was lovey complete with spa bath with TV and a double walk-in shower! The bed was very comfy with a pillow menu!!
Make sure you have room for the breakfast - such an amazing choice at the buffet.
Our thanks go to Chris in the gym - (hope the op went well and you will soon be back on the road to recovery) and Sharon on reception - thank you for sorting out our little problem!!
All in all a really wonderful stay at a beautiful hotel.
We will be back very soon and we both cannot wait - my birthday treat next!!

  • Stayed: February 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Skyeball17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this reviewResponded March 4, 2014

Thank you for your wonderful review following your stay with us. We are so pleased that you chose Pennyhill Park to celebrate your husband's birthday and that we were able to make it a memorable occasion for you both. I do hope that you will be able to return soon. Kind regards Julian

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Reviewed March 2, 2014

Had a 2 night stay, room was perfect and spacious with a fantastic bathroom. Had dinner in the restaurant both nights and it was delicious. Afternoon tea was an absolute treat. Spent plenty of time in the spa, thoroughly relaxing and the massages were great

Stayed: September 2013, traveled as a couple
1  Thank Kieran C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this reviewResponded March 4, 2014

Dear Kieran
Thank you for your review following your stay with us. I am so pleased to hear that you enjoyed all of the facilities we have here at Pennyhill including the wonderful Spa and the Brasserie restaurant. We look forward to welcoming you back soon. Kind regards Julian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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