Recently visited this hotel and spa and had a mixed experience. Some of the staff encountered were absolutely lovely, friendly and professional. Others were aloof and had a real attitude. One that I only ever encounter when using premier establishments. It is as if by working there they feel they are a cut above the clientele. Very strange indeed.
I had a spa treatment which was lovely and carried out by a friendly chatty therapist. The lunch was expensive and poor value for money. If you charge premium prices you must provide a premium product which was not the case. Overall a mixed experience and one I would probably not repeat which is a shame. A lot of the staff are working hard to provide a good service here.
- Official Description (provided by the hotel):
- Pennyhill Park is a magnificent country house hotel in Bagshot, Surrey, set amongst 123 acres of gardens and parkland including a 9 hole golf course. This five-star luxury hotel offers everything from unmatchable luxury spa breaks and treatments, afternoon tea in the Ascot Bar, lunch and dinner in The Brasserie and is a perfect venue for weddings, conferences and special occasions. ... more less
- Reservation Options:
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- Also Known As:
- Pennyhill Park Hotel And The Bagshot
- Pennyhill Park Hotel And Country
- Pennyhill Park, An Exclusive Hotel & Spa Bagshot, England - Surrey