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“Snotty waiters and poor service”
Review of Ascot Bar & Lounge

Ascot Bar & Lounge
Ranked #15 of 30 Restaurants in Bagshot
Certificate of Excellence
Cuisines: British
Dining options: Reservations
Restaurant details
Dining options: Reservations
London, United Kingdom
Level Contributor
217 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 195 helpful votes
“Snotty waiters and poor service”
Reviewed December 3, 2012

The worst part of our Pennyhill Trip - waiters are rude and seem to be more interested in standing round in groups watching guests rather than serving you (quite a few people say the same in their reviews of the hotel).

I will never understand why waiters who work in luxury hotels (usually underperforming luxury hotels) think they are above the guests, it is something you only get at certain types of hotels (for instance the four seasons hotels around the world would not have this sort of behavour, nor would the savoy or clarridges).

I would like to go back to the hotel, shame this is the only option for a drink. Note if you are unlucky you could also find the bar packed with the rowdy England rugby team.

Visited December 2012
Helpful?
1 Thank JPAP-SHLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

Visitor rating
    38
    7
    17
    9
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
UK
Level Contributor
25 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Excellent location for Afternoon Tea”
Reviewed October 15, 2012

As the title suggests, grab yourself a table over looking the spa and enjoy afternoon tea or a glass of something special. Staff friendly and attentive as always.

Visited October 2012
Helpful?
Thank Mewithac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
63 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Afternoon tea: excellent!”
Reviewed July 19, 2012

The afternoon tea here is definitely superior to many London hotels which charge more. Admittedly the room is not particularly special, but the service and the tea itself were excellent. There were lovely fresh sandwiches and we were offered more. The scones were light and accompanied by the usual jam and clotted cream. Pastries and mini desserts were original and sublime! Needless to say this was all accompanied by a good pot of tea.

The service was particularly good, very attentive without being obtrusive. We shall certainly return.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SurreyHenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yateley
Level Contributor
250 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
“Watch the cost here”
Reviewed July 1, 2012

Beautiful atmosphere and attentive and friendly staff. The prices though are very high. If you choose anything out of the ordinary then expect to pay.

Visited June 2012
Helpful?
Thank aitchraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Move the piano.”
Reviewed May 15, 2012

Noisy, with the piano being played at full volume in a small space you cant hear yourself speak.
Took an age to get a few cups of coffee and seven of us were sqeezed onto a small table for four.

Visited May 2012
Helpful?
1 Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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