The Premier Inn is pretty much as you would expect but the Table Table restaurant - The Waterbridge - dreadful. Busy but by no means full. We waited for 10 minutes to be seated. Waiter seated someone after us and then served them first. I waited 10 minutes for a fruit dish. No glasses for juice and then the juice ran out. Most breakfast items ran out and everyone was waiting for more items to be cooked. I eventually got most items I wanted but the bacon had run out. I waited 20 minutes for the bacon. No apology was offered to anyone for the appalling service. I told the Manager that I was extremely unhappy and he responded with 'we are busy and have been caught unawares, we are trying our best'. He then disappeared in the kitchen, along with most staff, apart from the young girl clearing the tables. I didn't finish my breakfast as we had an appointment and had to leave. The crockery was sub-standard, large chips in both my cup and the plate.
I do not understand how a business, close to a major tourist attraction, would not be prepared for pre-booked guest on a Bank Holiday weekend. I live locally and it is a restaurant I will not visit again. More importantly, the many guests staying in the Premier Inn (some from Scotland) said that it was the worst restaurant they had experienced and would not book the hotel again due to appalling service in the restaurant. They experienced a 2 hour wait for dinner the previous evening and had asked for refunds.
The food was ok but not well prepared or presented.
If you stay at this hotel please do not pre book food. There are many excellent low cost restaurants close by.
- Official Description (provided by the hotel):
- A quick drive from the thrills of Alton Towers and the picturesque beauty of the Peak District. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Premier Inn and TripOnline SA so you can book your Premier Inn Uttoxeter Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Uttoxeter Hotel Uttoxeter
- Uttoxeter Premier Inn
- Premier Inn Uttoxeter Hotel Staffordshire