This was our 2nd visit to the Drayton Manor hotel. We had a complaint the first visit regarding the restaurant (see previous review). Things in the restaurant have improved, but still not great booking wise. Seems to be such a problem to book it when it should be simple!
On arrival we were given our park tickets for the 1st day with no problem. Parking is easy, quite large car park. We asked if we could book the restaurant, due to our problems last visit! We were told this was not possible, and that we couldn't book it until after check in..... Don't understand this at all. We would be at the park until at least 5 pm, and by that time we were worried we wouldn't be able to book the time we'd prefer. So one of us would have had to leave the park to come back to the hotel to book the restaurant. We weren't prepared to do this, as we had paid a lot of money to enjoy the park for the whole day. So we ended up calling the restaurant directly from my mobile after 3pm (check in time). This was not a problem, we just think it's a bit pedantic to say the least, and the hotel should be more flexible regarding booking.
Everything else was great about the hotel. The rooms are lovely, spacious you get what you pay for, quite good value. The grounds are also lovely, park for the kids which you can see from the restaurant and bar - quite handy, but one of us went out to keep an eye as there is quite a bit of woodland at the rear of the park.
The entertainment guy is brilliant - really good with the kids, and had them all giggling for ages.
Restaurant is quite pricey, but you get good quality food. Service was good.
Overall this is a great hotel, and we will be returning again in the future.
- Official Description (provided by the hotel):
- Drayton Manor Hotel is set in a unique location amongst 280 acres of lakes and parkland that was once the home of Sir Robert Peel. It is also a moment away from Drayton Manor Park, home of Thomas Land and Drayton Manor Zoo. Every bit of the luxurious Drayton Manor Hotel caters to the modern family and business traveller. Our facilities include: 150 well appointed contemporary guest rooms including 11 Thomas & Friends themed bedrooms Wireless Internet Access & Air conditioning Parklands Restaurant, Bar & Brasserie, Carousel Bar with outdoor lounge area, Parkview conference and banqueting suite, Free car parking, Packages available including Drayton Manor tickets. ... more less
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