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“mediocre food,rude owners”
Review of Star Inn

Star Inn
Ranked #27 of 57 Restaurants in Stone
Dining options: Breakfast, Late Night, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Delivery, Reservations
Torrox, Spain
Level Contributor
66 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
“mediocre food,rude owners”
Reviewed February 20, 2013

visited the Star with a friend for a night out hadn't been for a while and won't be going again in a hurry,food mediocre to say the least.The heating wasn't working when we arrived and the owner was scurrying about trying to fix it,we had to stay in the snug as it was the warmest place but had a wonky table no mats on table to use so slid one of the menus under the table leg,to be rudely berated by the owner for not using a beer mat and told us what do you expect it is a stone floor,if thats the way he speaks to his customers then he won't stay in buisness long,like i said there are plenty more places in stone with much better service and food try at your peril.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank The-Wandering-Whites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Star-Inn_management, Manager at Star Inn, responded to this review, April 27, 2013
Thank you for taking the time to let us know about your experience at the star.
May I firstly apologize for any ill treatment you feel you may have received on your last visit and re assure you that you feedback has been taken on board and that steps have been taken to ensure that our customer service is delivered at a standard second to none.

The Star has come under new management since your last visit and we hope you decided to come and enjoy our hospitality in the near future.

Regards

Nick
Licensed Retail Manager
The Star
Stone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 reviews from our community

Visitor rating
    83
    61
    56
    36
    51
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Uttoxeter, United Kingdom
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“poor food and service”
Reviewed February 13, 2013

Went here last saturday for dinner with my in laws. They complained that the veg was uncooked. The mixed grill was ok but frozen chips and run out of rump and sirloin steak. Order was split. My wifes meal was 10 minutes behind the rest. Dirty plates sat for an hour and empty glasses sat on the table for most of the night. Couple of young waitresses did their best but not experienced. They disappeared about 9pm and the two bar staff didn't clear anything.
Beer was fine. I was told that the current tennants are soon to leave. I will wait for new management before I venture there again. Many great places to enjoy in stone.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank mick r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Star-Inn_management, Manager at Star Inn, responded to this review, April 27, 2013
Thank you for taking the time to let us know about your experience at the star.
May I firstly apologize for any Lack of standards you may have experienced on your last visit.

The Star has come under new management since your last visit and has a new direction in which outstanding customer service and high standards are our main priorities.

We hope you decided to come and enjoy our hospitality in the near future.

Thanks again

Nick
Licensed Retail Manager
The Star
Stone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Excellent food and great service.”
Reviewed February 7, 2013

I don't get some people who've commented in this page,in a hot summers day knowing the pub will be rammed(as it always is in the sun and yet there still surprised about having to have a wait in food or a que at the bar it doesn't make any sense,the food is great pub grub and overall you it's fairly quick to get the meal. 5*

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Boater46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stone, United Kingdom
Level Contributor
122 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“Poor.”
Reviewed November 26, 2012

We visited The Star Inn on Sunday the 25th of November 2012 for lunch. The two members of bar staff on duty,Lisa & Laura, were pleasant and efficient and the beer was a huge improvement on our previous visits. The downfall was the food. We ordered the roast turkey meal and it was dire. The meat was fine,the potatoes were hard in the middle,the carrots were rubbery,the peas were only fit for a pea-shooter and the gravy was dreadfully salty.
I really wish this venue would sort its problems out because it is the best site in Stone, although definitely not the best food.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Golani49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level Contributor
45 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Good setting, food disappointing.”
Reviewed September 22, 2012

Met friends here today. Excellent meeting place, handy to walk from if you want to wander up the High Street later. The food is a little disappointing, we had soup for starter, which was billed as "homemade soup of the day with bloomer bread" what came to us was homemade soup, - we were told today's soup was country vegetable - a few green beans, bit of potato, onion and large chunks of carrot. Not very good and no bloomer bread, just a slice of normal medium sliced bread. The main was a light bite, and it was a bit cold but perhaps that was because my friend had to wait almost ten minutes after we were served ours.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Wolf52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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