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“Lovely Place”
5 of 5 bubbles Review of Colton House

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Colton House
Ranked #1 of 10 Rugeley B&B and Inns
Certificate of Excellence
GreenLeadersPlatinum level
Birmingham
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Lovely Place”
5 of 5 bubbles Reviewed December 10, 2012

We only stayed for one night but was met by Ron & Gay who made us feel very welcome indeed. We were in a group and all our rooms were very niceley furnished and very very clean. Breakfast was great, although I think you get too much choice which caused a bit of confusion but made eating brakfast in a group quite a laugh. Would recommend this hotel to anyone, the location is fab lovely little village, we spent the night in the local pub which was a new experience to us as it was a typical village pub with ALL welcome. Lovey overall stay.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nan220607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColtonHouse, Owner at Colton House, responded to this review, August 2, 2016
Our local pub is very welcoming and although it does not do food all the people there are friendly and chatty to guest that visit. I hope you would rather be spoilt for choice at breakfast than be told what to have. We believe in choice. Come again and test our range. We are pleased you thought our place was lovely and that you have told the world of your experiences.
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362 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
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English first
Haverhill
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed December 7, 2012

Colton house is a refreshing change from the many run of the mill boring hotels you often encounter. Ron is very friendly and goes out of his way to ensure you have a nice stay. The room was exceptionally clean and very well appointed. Breakfast was a treat, recommend the kippers and poached eggs!.
We will definitely return in the summer, when we can also enjoy the lovely grounds and village.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kingston11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColtonHouse, Owner at Colton House, responded to this review, August 2, 2016
Thank you for your great review. we pride ourselves on serving a great breakfast to ensure all guest go away completely satisfied. We have a guest that stays 3 nights every week and is waiting for us to give him a poached egg not cooked correctly so he can tell trip advisor. We've survived a year so far! Pleased you enjoyed your stat
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Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed December 4, 2012

Beautiful house - we booked online with a last minute web site - never again - we were given a room that was clearly meant for singles - summer room - everything about it was tiny except for the television and pendant light fitting - we felt duped

One glass, one robe, two pillows, one bath towel etc etc

Breakfast table needs to be revamped as it is looking very tired - hot breakfast was delicious

Woke early to others talking in the house

Room Tip: Couples should stipulate that they do not want summer room - however would be ok,for singles
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Lyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonLawrence, Owner at Colton House, responded to this review, February 13, 2013
Guests that lie
I think we knew as soon as these two guests from Australia arrived for their two night stay they were not happy. Their reason for visiting the Midlands was to see where their family grew up in Wolverhampton some 25 miles and 45 minutes away. I assume the reason for the low location marking was that we were not in Wolverhampton which is where they really wanted to be, why they came to us rather than to the location where they really wanted to be is difficult to understand. We did our best to give them a route that was the quickest and relatively traffic free but they clearly had thought we were closer to Wolverhampton and there was nothing we could do about that.

They had booked through Expedia/hotels.com at 4.15 pm on Friday, arrived at 1.00pm on Saturday and had been allocated our Summer Room by the booking agent. This room has a 4’ 6” bed a 50” smart TV and two large sash windows that give great views over Cannock Chase. We learnt when they were leaving that they were unhappy about the size of the bed. This is a problem when booking through Expedia/hotels.com because guests have no control over the room they get. If guests book from our website they can view all the rooms and see their attributes or they can do the same by booking direct over the phone; they can select the size bed they want from 4’ 6” up to 6’ in the same price range. Some have separate showers, some are over the bath.

The statement about the towels etc. is a lie, and lying in this way makes one cast doubt on everything else they have said, they actually had two bath towels, two hand towels, two dressing gowns and two flannels for the whole of their stay, they also had four glasses, two in the mini bar and two in the bathroom, and they asked for two more pillows so they actually had four pillows as well as four scatter cushions.

We have a breakfast award from both Visit Britain and the AA and have just been awarded the accolade of The Best Breakfast in Staffordshire by ‘Taste of Staffordshire’ so it is difficult to believe it is “very tired”. As they say the hot breakfast was delicious, it is clearly the cold part that causes concern, we did discover after they left that she believes we should have plain yogurt not fruit yogurt, and the fresh fruit should be in glass bowls rather than the china that matches the rest of the china in the breakfast room. It would appear the professional chefs and hoteliers that judge us have a vastly different view of the standard of our breakfasts.

We are very sorry these guests did not enjoy their stay with us and wish we had known about their concerns while they were with us so we could have addressed them but it is clear, and they seem to acknowledge this by saying they would ring next time rather than book on line, that their method of selecting their stay contributed to some extent to the problem.
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Yorkshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 2, 2012 via mobile

We spent a delightful two evenings at Colton House, celebrating my partner's birthday. A relaxed and friendly greeting meant we quickly settled in. The room was impeccably clean and there were chocolates on the pillows. Chocolate is always a good start, I think. The facilities were good with lovely, soft, clean bathrobes and slippers, a good, powerful shower and a warm and comfortable atmosphere. The information in the room had our names on it - a small touch but part of the overall sense that you're treated as individuals at Colton House and not just as generic travellers. Ron showed us to the well stocked bar and left us to help ourselves, leaving a note on the bar of what we'd drunk. The breakfast was second to none and it's clear that the proprietors take a genuine pleasure in feeding you up well for the day and indulging the urge to spoil yourself with a Full English every now and then. It's best to tell them if you're going to be dining but we just turned up and they still did us a super dinner with fresh veg from the garden. Everything arrives at the table beautifully hot and well cooked and the prices are reasonable compared to other hotels. Thank you, Ron and Gay for a lovely stay. We do hope we can return on another occasion and have no hesitation in recommending Colton House unreservedly to other travellers : )

Stayed December 2012
Helpful?
1 Thank verylikeawhale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColtonHouse, Owner at Colton House, responded to this review, August 2, 2016
We are pleased you enjoyed your stay with us. You are right we enjoy our guests and spoiling them is what we do. Come again and enjoy another stay. We know we wiil enjoy it. Thanks for your review it made our day
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1 review
5 of 5 bubbles Reviewed November 23, 2012

We stayed at Colton House the night of our wedding and I had the pleasure of staying the night before too.
It is such a charming, beautiful house and location. Ron and Gay are superb at making you feel comfortable and at ease (which I needed the night before my wedding)
The rooms are beautifully decorated to a very high standard with everything you could possibly need.
Breakfast was delicious with fantastic service and I would recommend this hotel to anybody.
Thank you again for a truly wonderful stay.

  • Stayed September 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Vf1245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColtonHouse, Owner at Colton House, responded to this review, August 4, 2016
We love having wedding guests stay. Its an exciting time for them and we get to see the bride before see goes and feel the excitement of the occasion. Pleased you had a great stay hope to see you for your anniversary. thank you so much for your review
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1 review
5 of 5 bubbles Reviewed November 20, 2012

We shared a top weekend here in the very relaxing Paul's room with a really good meal on the Friday night, huge steaks and a cheesecake to die for. Good breakfast and overall service. 1 nice pub within a minutes walk (The Greyhound - No Food served but good Ales) and a nice restaurant 5 minutes away (Ye Olde Dun Cow - Nice food and very busy on the Saturday night). A Staffordshire gem! Adam & Becky.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yen007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColtonHouse, Owner at Colton House, responded to this review, August 4, 2016
Thank you Adam & Becky for your informative review. Reviews like yours help give a flavour of us and the area and this is very good for future guest. Just what we need.
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Stafford, United Kingdom
1 review
5 of 5 bubbles Reviewed November 17, 2012

A very warm welcome from Ron and Gay on arrival, very friendly and nothing was too much trouble. Our room was beautifully decorated, well equipped, spotless and extremely comfortable. Breakfast was excellent, the service second to none. We would definately stay at Colton House in the future.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColtonHouse, Owner at Colton House, responded to this review, August 4, 2016
Look forward to your next visit we enjoyed your review its great to hear you had a good time
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Colton House

Property: Colton House
Address: Colton House Bellamour Way | Colton, Rugeley WS15 3LL, England
Location: United Kingdom > England > Staffordshire > Rugeley
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #1 of 10 B&Bs / Inns in Rugeley
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Colton House 5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Colton House Rugeley, United Kingdom

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