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“Needs upgrading”
Review of Riverside Hotel

Riverside Hotel
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed 3 weeks ago

Last minute booking, small bedroom but everything you need with large on suite bathroom, the evening meal was tasty and very reasonably priced, breakfast freshly cooked and again nice, however the bedroom block lets its self down with broken locks. i think it was overpriced for the room,

Date of visit: September 2019
Thank MauriceandSusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at Riverside Hotel, responded to this reviewResponded 3 weeks ago

Many thanks for your review. I will pass on your compliments to the Chefs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 - 6 of 191 reviews

Reviewed 4 weeks ago via mobile

Popped in for lunch and had a really nice sea bass dish. Light but filling. Served by a really lovely gent. I'll definitely be back soon.

Date of visit: August 2019
Thank Kaytew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversideCRManager, Public Relations Manager at Riverside Hotel, responded to this reviewResponded 4 weeks ago

Hi. Many thanks for your review, Look forward to seeing you again soon Kayte.

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Reviewed July 19, 2019 via mobile

A lovely venue and staff are great. Just not enough of them. Queues at the bar continue to be an issue here. Responses from Management state this is not usual but in my experience it is. A shame really.

Date of visit: July 2019
Thank lynnem350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at Riverside Hotel, responded to this reviewResponded July 20, 2019

Hi. I have responded on other review. I wanted to confirm we have recruited more team members and will be monitoring the business going forward.

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Reviewed June 20, 2019 via mobile

Went here for a meal for two on a Tuesday evening.

Seated quickly and we were given a number of menus.

This is where the issues started. Ordering off the cocktail menu we received drinks where the served stated that a number of ingredients were missing as they had run out!! For example, we received a Mojito without mint!! Really? It took four attempts to order a cocktail where they stocked all the ingredients.

Food was really good though. Very tasty.

On ordering dessert, again we had three attempts to find one that they had.

It is unbelievable that a restaurant can not provide drinks they offer and desserts on the menu.

The final insult was that it took 25 minutes after requesting the bill for it to arrive.

We may have just come on a bad night. I don’t know. I’ll say again though that the food was great.

We’ll not return.

Date of visit: June 2019
Thank goonerdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversideCRManager, Guest Relations Manager at Riverside Hotel, responded to this reviewResponded July 1, 2019

Good Afternoon,

Im sorry to hear that your visit was not up to our normal standards,we apologise for the lack of cocktail ingredients, our new drinks summer menu has proved more popular than anticipated

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Reviewed May 24, 2019

We had a two course meal here when we stopped in Burton, the food was beautiful. The outdoor seating area is lovely in the sunshine!

Date of visit: May 2019
    • Value
    • Service
    • Food
Thank Lucy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversideCRManager, Guest Relations Manager at Riverside Hotel, responded to this reviewResponded May 25, 2019

Good Afternoon Lucy,

We are so pleased you enjoyed your stay with us and enjoyed your food and the sunshine in or garden.

we hope to see you soon and thank you for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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