On arrival waited ages for food, menus not taken away, so littered the table leaving no space for plates. Ordered mega rib, which was mega unlike the children's portion of fries they'd hid under the mega rib, which you couldn't get to, because of the mega rib.
The Budweiser BBQ sauce was served in a thimble,
so ...mega rib, mega tight on everything else!
The menus by this stage had been slung on the floor, and I was unaware of the presence of a dessert menu, when I asked the waitress I got a snappy reply saying the menus should be on the tables!, well if you had menu holders instead of propping them between the condiments this wouldn't happen (there were 11 of us including kids so a lot of clutter with 3 x each menu per person)
Waited ages for service for drinks
Tables crammed in against the window making it awkward each time someone got up for salad, drinks toilet as everyone had to move.
In a nutshell, don't bother with this place, there's plenty of places you can go that still offer an individual customer experience, not just bland commercial Tatt that's springing up everywhere killing off our restaurants and pubs!