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“Great day out”
Review of Alton Towers

Alton Towers
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Alton Towers Resort 2 Day Admission
Ranked #1 of 3 things to do in Alton
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Escape to the fantabulous world of the Alton Towers Resort - there's so much going on, the fun never stops! England's largest theme park offers 500 acres of attractions and rides the whole family can enjoy including X-Sector, Forbidden Valley, Dark Forest, Gloomy Wood, Katanga Canyon and CBeebies Land!
Reviewed July 23, 2013

I'd recently read some unfavourable reviews so wasn't sure what awaited us at alton towers but I definitely wasn't disappointed. Visiting with two adults and two children, aged 9 and 7 for 2 days. We were staying in the Alton Towers Hotel so got into the park an hour before the rides opened to the public so we were able to do a few of the busier rides before the queues got big, which was great. We planned our day well so we could avoid the bigger queues. Oblivion we waited 50 minutes and The Smiler we waited 1 hour 20 minutes which was well worth it. Most we waited at the other rides was 20 minutes so I would recommend the hotel and planning your trip as it meant we could do everything we wanted to do and not spend hours in queues. The staff were brilliant with the kids. Both of my kids we just big enough for the big rides so the guy who measured them at the first ride gave them an arm band stating they were 1.4m which meant they weren't questioned again and again. My son got really nervous when about to go on nemesis and initally wouldn't go on. When he went back after deciding to do it one of the staff recognised him and made a real fuss of him for going on which made him feel great. He then rewarded him with priority passes for us to get on one ride without queuing which was fabulous. Great customer service throughout. My daughter was bursting for the toilet when we had just got to the front of the queue for oblivion! The staff got us out really quickly and told us to come straight back to the disabled entrance to get on the ride since we had already queued. The staff really helped us when visiting with the kids. Park was as clean as you could expect with the amount of visitors it attracts and everytime we visited the toilets they were clean and seemed to constantly have staff in them keeping them that way. We had lunch in the Woodcutter's Restaurant the first day and then had pasty's and pancakes the next day. All of the food was of a good standard. Not the cheapest but good. We also bought an unlimited drink bottle which for £5 you can refill all over the park with fizzy drinks. It was great value. The wait for The Smiler was definitely worth it. The rollercoaster is amazing and we all can't wait to return. Well done Alton Towers.

2  Thank fionaj43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"theme park"
in 1,602 reviews
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in 1,277 reviews
"fast track tickets"
in 314 reviews
"big rides"
in 961 reviews
"sky ride"
in 304 reviews
"sonic spinball"
in 198 reviews
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in 247 reviews
"queue times"
in 646 reviews
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in 274 reviews
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in 177 reviews
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in 341 reviews
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13,755 - 13,759 of 15,820 reviews

Reviewed July 23, 2013

Alton Towers is a brilliant place, memories of going there as a child and now we have been and enjoyed it as grown ups. It's quite a lovely looking place, with the great lake and manor house. the rides are of course excellent, but with all theme parks the main issue is (a) the expensive food and (b) the queues. If you go to Alton Towers expect to queue up or just buy a fast track pass. It's probably worth it but we never bothered as we went when it was quite quiet (ie - not in the school holidays or at the weekend). Big kid at heart so we had a ball here...the village of Alton is great too. we stayed the White Hart Inn which was great and very handy if staying for the weekend.!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

Travelling with my son, brother and parents there was a wide range of interests to be satisfied and Alton Towers was able to meet all of those in great style.

Food options were fine and we were all able to spend time doing things that were enjoyable. The cooler weather on 20th July made for a more pleasant experience than the scorching sun of 19th July.

Thank Iain B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

We visited Alton Towers on Sunday 21st July.

We had a good day out at Alton Towers, us had been before.

But on that day, Thirteen, Rita and Nemisis all broke down for various lengths of time.

Most us were visiting to try Alton Towers new ride ‘The Smiler’ which to our huge disappointment was broke all day! The day was slightly ruined by this.

Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 22, 2013

I'm going to write my review in chronological order as my day happened! Maybe I went on a busy day? And I mean very busy! Me and my friend went to alton towers on 22nd July at 10:00am after a long tiring 3 hour car journey. As we arrived we queued for 25 minutes for the monorail to take us to the entrance, we went ahead and bought our tickets and got told that the smiler, the new ride, is closed... So that was a huge dissappointment. We decided to queue for sonic spinball, which were a 2 hour queue!! I was moaning wanting fast passes. But as we are both students with no money as it is, we couldn't really afford it after £46 each entry, £6 parking and £20 petrol. After the 2 hour queue we finally got on the very short coaster, which really wasn't the wait... Don't get me wrong i love coasters but 2hours for a 30 second ride is ridiculous... So we decided to go on the log flumes as this were the shortest queue... Which still lasted 45 minutes queuing... At this point my mum rang and offered to pay for us for pass tracks cause she wanted us to have a good time. So I accepted her offer and went to buy our fast pass tickets, which we then got told they were "sold out" this was about 2:00pm and we have been on a total of 2 rides! So we managed to get on "air" which we enjoyed the Lieing down experience, but the queue were 70 minutes... And also nemesis which the queue were also 70 minutes.... We got told the oblivion was a 2 hour wait, no thank you, it's only a drop in a hole! I mean, I'd happily queue 30 minutes tops for a ride but it's beyond a joke. They should think more of the quality of the customers experience rather than the quantity of customers they get.. Also it weren't just the coasters that had queues everything did from the toilets to feeding the fish. We also had to queue to go home for the monorail trip. Our feet were hurting and we were very dissappointed with our experience. We won't be returning ever, even with a lifetime free ticket... No thank you.

1  Thank Tommosstehe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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