We booked a 1 night winter wonderland break for 2 adults and 2 children, boys aged 9 and 12, for £214. The children enjoyed the atmosphere and the pool and the snowy scene created outside the hotel was lovely too. But briefly..
.........It felt as if, because the hotel is so isolated, they were overpricing everything because they knew guests had no other options and whilst the staff were pleasant the service in the restaurant and pool bar was poor. The pool is very busy - go between 5 and 8 pm when it gets much quieter ( we didn't have to queue for any slides at this time). Although in the summer this may be the busy time! The pool bar has a very poor selection of food and the queue can be long (20 mins for a coffee).
The evening meal at the Secret Garden Restaurant was terrible with very little choice, poorly presented food, slow service and extortionate prices.
Breakfast was fine.
The rooms are ok - nothing special really.
The bar was expensive.
So, if you want to stay there for the atmosphere then take some snacks with you and it is probably worth the drive to somewhere else for the evening meal.
Hope that helps.
- Official Description (provided by the hotel):
- This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more less
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- Also Known As:
- Alton Hotel Tower