Pro's: The staff were extremely friendly polite and helpful (pity some of the guests were so ignorant), the hotel was very spacious in the communal areas, the rooms were clean, the entertainment was reasonable and the prices weren't too bad for a resort hotel. The Splash Landing's Hotel with its facilities was easily accessible with the linked, covered corridor and we thoroughly enjoyed the buffet at Flambo's which was under £20 with sodas included. Wifi was available via The Cloud although the network given by Reception didn't work. Considering it was half term the Water Park Slides weren't too busy. Overall, a very pleasant stay.
Cons: The double bed was a touch hard for me but the child's pullout bed sufficed, good job it wasn't a romantic break! There weren't enough chairs at the Water Park for those not using the slides to sit in. I did think to have so many of the decent rides closed (and the mono rail) at the Theme Park was disappointing. The breakfast was plentiful on the second day but on the first day it was overcrowded and there was a lot of waiting around for the food to be replenished. Whilst I can understand the Health and Safety issues and, as I had an older child, this wasn't a problem for us, but Algernon's ship was just too tempting for younger children and, to have it closed off was very disappointing to them. It did seem a little strange that the bar couldn't do one of the Moshi Monsters' themed drinks because they didn't have the wriggly worms when it was a Moshi Monsters themed week!
- Official Description (provided by the hotel):
- This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more less
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- Also Known As:
- Alton Hotel Tower