We certainly didn't expect the Ritz at this price (£68 per room per night) but what we did expect was cleanliness. What we got (even after moving from one room to another) was a room stinking of damp - a bathroom that I certainly wouldn't even unpack my sponge bag into - a shower enclosure that could do with a complete renewal and a general feeling that this is somewhere that contractors might stay while doing work in the area. This was in fact just what does happen, we later found out. The ONLY reasonable things about the place were a) Breakfast was ok - but bread left in the plastic bags next to the toaster didn't seem to show any "finesse" and b) they did refund the other two nights we had booked without question. The latter seemed to us to show that we weren't the first to complain! Never Again!!
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- Also Known As:
- Laburnum House Hotel West Huntspill